[VoiceOps] Fax ATAs/devices

[Carlos Alvarez]

This is why we can't have nice things.  From a customer:

Also - Kathy will often fax client docs to us so we can in turn forward
them on to her by email.  Time sheets for payroll are faxed to us weekly -
certainly every week by group recruiter Jackie.

Someone is going to a multi-function machine, faxing the docs to her own
company, so they can in turn forward the fax e-mail to her.  The mind
reels.  And then another employee is using her MFP (to be super clear, you
know, those machines that scan and then send it either by fax or e-mail) to
send a document to coworkers in another office.  She uses fax, which is
converted to e-mail, instead of just e-mailing it.

I give up on humanity.


On Thu, Apr 27, 2017 at 10:47 PM, Ball, Jared <Jared.Ball at cdk.com> wrote:

> Car Dealerships buy our fax solution as part of our VOIP solutions. It
> makes good business sense for us to offer the product since we have a
> demand for it.
>
> I agree that fax is old and should be dead. I see over 10,000 faxes go
> through our system on most weekdays. I know it should be retired but it
> hurt our business and kept us from closing deals to not have a good option.
> Maybe this is less of a concern for other types of businesses.
>
>
> -------- Original Message --------
> Subject: Re: [VoiceOps] Fax ATAs/devices
> From: Alex Balashov <abalashov at evaristesys.com>
> Date: Apr 27, 2017, 8:14 PM
> To: "Ball, Jared" <Jared.Ball at cdk.com>
> Not providing frame relay also leaves the local telco with one foot in
> the door.
>
> At some point you've gotta draw the line. It's 2017. Fax is beyond the
> line.
>
> --
> Alex Balashov | Principal | Evariste Systems LLC
>
> Tel: +1-706-510-6800 <(706)%20510-6800> / +1-800-250-5920
> <(800)%20250-5920> (toll-free)
> Web: http://www.evaristesys.com/, http://www.csrpswitch.com/
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