[VoiceOps] How do you update/manage your notification contacts?

Alex Balashov abalashov at evaristesys.com
Thu Jun 1 16:39:18 EDT 2017


We're not a VoIP service provider, but we manage infrastructure for
them. We're working on an internal OSS solution to streamline this. 

On Thu, Jun 01, 2017 at 01:37:12PM -0700, Ryan Delgrosso wrote:

> Weve recently starting testing a statuspage internally http://staytus.co/
> and like it enough we will probably go live with it customer facing. this
> allows us to have pre-formatted emails for different event classifications,
> and the users opt in/out on their own. Its fairly extensible being written
> in ruby, and has an API to take machine-generated events.
> 
> Atlassian has their own as well if you want to pay atlassian money
> 
> https://www.atlassian.com/software/statuspage
> 
> 
> 
> On 5/31/2017 2:58 PM, Carlos Alvarez wrote:
> > We're at the point where we really need to clean up and update our
> > notifications contact list (people to notify of outages, changes, etc).
> > I'm curious what people here use.  We use Freshdesk for our support
> > tickets, and that was a good list to start with, but as employees change
> > it wouldn't get updated necessarily.
> > 
> > Something we can simply pay for and outsource is ideal. We're an open
> > source company, but time is a precious resource right now.
> > 
> > 
> > 
> > _______________________________________________
> > VoiceOps mailing list
> > VoiceOps at voiceops.org
> > https://puck.nether.net/mailman/listinfo/voiceops
> 

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-- 
Alex Balashov | Principal | Evariste Systems LLC

Tel: +1-706-510-6800 / +1-800-250-5920 (toll-free) 
Web: http://www.evaristesys.com/, http://www.csrpswitch.com/


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