[VoiceOps] Blind Transfer Issue to iPhones on Verizon

Izzy Goldstein - TeleGo igoldstein at telego.net
Mon Jun 5 12:05:58 EDT 2017

i dont think its a "verizon iphone" issue, i cant see how you doing a blind
vs a "warm" transfer

compare your two invites to the upstream carrier, maybe when you do a blind
transfer it has some bad headers or information in some parameters etc

On Mon, Jun 5, 2017 at 11:35 AM, David Wessell <david at ringfree.com> wrote:

> Hi All,
> We're seeing an issue since 6/1/17 where blind transfers from an external
> number to iPhones on Verizon Wireless don't ring the iPhone. Has anyone
> else seen this?
> Scenario:
> External caller dials in. Blind transfer is done to the Verizon iPhone.
> The iPhone never rings.
> External caller dials in. Warm transfer is done to the Verizon iPhone. The
> iPhone rings.
> Internal caller dials the Verizon iPhone and the iPhone rings.
> We've never seen this issue until 6/1/17. Has anyone else had complaints?
> Thanks
> David
> --
> David Wessell
> *Co-Owner*, Ringfree Communications, Inc.
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Izzy Goldstein

Chief Technology Officer

Main: (212) 477-1000 x 2085 <(212)%20477-1000>

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