[VoiceOps] Blind Transfer Issue to iPhones on Verizon

David Wessell david at ringfree.com
Mon Jun 5 11:35:56 EDT 2017

Hi All,

We're seeing an issue since 6/1/17 where blind transfers from an external
number to iPhones on Verizon Wireless don't ring the iPhone. Has anyone
else seen this?

External caller dials in. Blind transfer is done to the Verizon iPhone. The
iPhone never rings.
External caller dials in. Warm transfer is done to the Verizon iPhone. The
iPhone rings.
Internal caller dials the Verizon iPhone and the iPhone rings.

We've never seen this issue until 6/1/17. Has anyone else had complaints?


David Wessell
*Co-Owner*, Ringfree Communications, Inc.
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Email:  david at ringfree.com
Website:  www.ringfree.com
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