[VoiceOps] Sending CNAM to T-Mobile

Adolfo Celis acelis at Goodeco.com
Fri Mar 24 17:13:45 EDT 2017

From what I could tell the subscriber did not need to be using the Name ID service… it occurred on any T-Mobile phone.
Also, it appears it overrides CNAM data.

From: Ivan Kovacevic [mailto:ivan.kovacevic at startelecom.ca]
Sent: Friday, March 24, 2017 4:02 PM
To: Adolfo Celis <acelis at Goodeco.com>; Carlos Alvarez <caalvarez at gmail.com>; voiceops at voiceops.org
Subject: RE: [VoiceOps] Sending CNAM to T-Mobile

Interesting – does it require users to have the Name ID service?


Theoretically it should not, since they are not doing a CNAM dip and it isn’t costing them anything.

The second question is whether it augments or overrides CNAM data.

Best Regards,

Ivan Kovacevic
Vice President, Client Services
Star Telecom | www.startelecom.ca<http://t.sidekickopen61.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=http%3A%2F%2Fwww.startelecom.ca%2F&si=6470560385859584&pi=9789f4e7-d60c-4830-8ad7-dfb779506515> | SIP Based Services for Contact Centers | LinkedIn<http://t.sidekickopen61.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fstar-telecom-www-startelecom-ca-%3Ftrk%3Dbiz-companies-cym&si=6470560385859584&pi=9789f4e7-d60c-4830-8ad7-dfb779506515>

From: VoiceOps [mailto:voiceops-bounces at voiceops.org<mailto:voiceops-bounces at voiceops.org>] On Behalf Of Adolfo Celis
Sent: March 24, 2017 4:53 PM
To: Carlos Alvarez <caalvarez at gmail.com<mailto:caalvarez at gmail.com>>; voiceops at voiceops.org<mailto:voiceops at voiceops.org>
Subject: Re: [VoiceOps] Sending CNAM to T-Mobile

Yes…  T-Mobile made some sort of change on how they handle CID last month…

From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Carlos Alvarez
Sent: Friday, March 24, 2017 3:44 PM
To: voiceops at voiceops.org<mailto:voiceops at voiceops.org>
Subject: [VoiceOps] Sending CNAM to T-Mobile

One of our customers is claiming that when they call their T-Mobile cell phones, the CLID is correct, but they get CNAM such as "Reception1" and "Lab2".  Those are the internal names of the phones.  This seems impossible.

Anyone heard of this being possible?

The calls were sent via Onvoy.
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