[VoiceOps] Sending CNAM to T-Mobile
Adolfo Celis
acelis at Goodeco.com
Fri Mar 24 17:13:45 EDT 2017
From what I could tell the subscriber did not need to be using the Name ID service… it occurred on any T-Mobile phone.
Also, it appears it overrides CNAM data.
From: Ivan Kovacevic [mailto:ivan.kovacevic at startelecom.ca]
Sent: Friday, March 24, 2017 4:02 PM
To: Adolfo Celis <acelis at Goodeco.com>; Carlos Alvarez <caalvarez at gmail.com>; voiceops at voiceops.org
Subject: RE: [VoiceOps] Sending CNAM to T-Mobile
Interesting – does it require users to have the Name ID service?
https://www.t-mobile.com/shop/addons/Services/Information.aspx?PAsset=CallerNameDisplay&tp=Svc_Tab_CallerNameDisplay&AID=&PID<http://t.sidekickopen61.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=https%3A%2F%2Fwww.t-mobile.com%2Fshop%2Faddons%2FServices%2FInformation.aspx%3FPAsset%3DCallerNameDisplay%26tp%3DSvc_Tab_CallerNameDisplay%26AID%3D%26PID&si=6470560385859584&pi=9789f4e7-d60c-4830-8ad7-dfb779506515>=
Theoretically it should not, since they are not doing a CNAM dip and it isn’t costing them anything.
The second question is whether it augments or overrides CNAM data.
Best Regards,
Ivan Kovacevic
Vice President, Client Services
Star Telecom | www.startelecom.ca<http://t.sidekickopen61.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=http%3A%2F%2Fwww.startelecom.ca%2F&si=6470560385859584&pi=9789f4e7-d60c-4830-8ad7-dfb779506515> | SIP Based Services for Contact Centers | LinkedIn<http://t.sidekickopen61.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fstar-telecom-www-startelecom-ca-%3Ftrk%3Dbiz-companies-cym&si=6470560385859584&pi=9789f4e7-d60c-4830-8ad7-dfb779506515>
From: VoiceOps [mailto:voiceops-bounces at voiceops.org<mailto:voiceops-bounces at voiceops.org>] On Behalf Of Adolfo Celis
Sent: March 24, 2017 4:53 PM
To: Carlos Alvarez <caalvarez at gmail.com<mailto:caalvarez at gmail.com>>; voiceops at voiceops.org<mailto:voiceops at voiceops.org>
Subject: Re: [VoiceOps] Sending CNAM to T-Mobile
Yes… T-Mobile made some sort of change on how they handle CID last month…
https://www.reddit.com/r/VOIP/comments/5vv0kj/tmobile_now_showing_dynamic_caller_id_name_cnam/?st=j0oatutf&sh=935d2a70
From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Carlos Alvarez
Sent: Friday, March 24, 2017 3:44 PM
To: voiceops at voiceops.org<mailto:voiceops at voiceops.org>
Subject: [VoiceOps] Sending CNAM to T-Mobile
One of our customers is claiming that when they call their T-Mobile cell phones, the CLID is correct, but they get CNAM such as "Reception1" and "Lab2". Those are the internal names of the phones. This seems impossible.
Anyone heard of this being possible?
The calls were sent via Onvoy.
***** Confidentiality Notification***** Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Opinions, conclusions and other information in this message that do not relate to the official business of Goode Technology Group shall be understood as neither given nor endorsed by GTG.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/voiceops/attachments/20170324/779a57f8/attachment.html>
More information about the VoiceOps
mailing list