[VoiceOps] Sending CNAM to T-Mobile

[Ivan Kovacevic]

Cool. Thank you.



BTW, That’s the way it has always worked in Canada on 100% of landlines and
(unfortunately only) one mobile carrier.



We don’t have CNAM at all. So interesting to see that T-Mobile is starting
to support it.



Best Regards,



Ivan Kovacevic

Vice President, Client Services

Star Telecom | www.startelecom.ca
<http://t.sidekickopen61.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=http%3A%2F%2Fwww.startelecom.ca%2F&si=6470560385859584&pi=731bbcde-dbc8-4c22-9cfd-fe6399b8f8f8>
| SIP Based Services for Contact Centers | LinkedIn
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*From:* Adolfo Celis [mailto:acelis at Goodeco.com]
*Sent:* March 24, 2017 5:14 PM
*To:* Ivan Kovacevic <ivan.kovacevic at startelecom.ca>; Carlos Alvarez <
caalvarez at gmail.com>; voiceops at voiceops.org
*Subject:* RE: [VoiceOps] Sending CNAM to T-Mobile



>From what I could tell the subscriber did not need to be using the Name ID
service… it occurred on any T-Mobile phone.

Also, it appears it overrides CNAM data.



*From:* Ivan Kovacevic [mailto:ivan.kovacevic at startelecom.ca
<ivan.kovacevic at startelecom.ca>]
*Sent:* Friday, March 24, 2017 4:02 PM
*To:* Adolfo Celis <acelis at Goodeco.com>; Carlos Alvarez <caalvarez at gmail.com>;
voiceops at voiceops.org
*Subject:* RE: [VoiceOps] Sending CNAM to T-Mobile



Interesting – does it require users to have the Name ID service?



https://www.t-mobile.com/shop/addons/Services/Information.aspx?PAsset=CallerNameDisplay&tp=Svc_Tab_CallerNameDisplay&AID=&PID
<http://t.sidekickopen61.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=&si=6470560385859584&pi=731bbcde-dbc8-4c22-9cfd-fe6399b8f8f8>
=



Theoretically it should not, since they are not doing a CNAM dip and it
isn’t costing them anything.



The second question is whether it augments or overrides CNAM data.



Best Regards,



Ivan Kovacevic

Vice President, Client Services

Star Telecom | www.startelecom.ca
<http://t.sidekickopen61.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=http%3A%2F%2Fwww.startelecom.ca%2F&si=6470560385859584&pi=731bbcde-dbc8-4c22-9cfd-fe6399b8f8f8>
| SIP Based Services for Contact Centers | LinkedIn
<http://t.sidekickopen61.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=&si=6470560385859584&pi=731bbcde-dbc8-4c22-9cfd-fe6399b8f8f8>



*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Adolfo
Celis
*Sent:* March 24, 2017 4:53 PM
*To:* Carlos Alvarez <caalvarez at gmail.com>; voiceops at voiceops.org
*Subject:* Re: [VoiceOps] Sending CNAM to T-Mobile



Yes…  T-Mobile made some sort of change on how they handle CID last month…

https://www.reddit.com/r/VOIP/comments/5vv0kj/tmobile_now_showing_dynamic_caller_id_name_cnam/?st=j0oatutf&sh=935d2a70







*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org
<voiceops-bounces at voiceops.org>] *On Behalf Of *Carlos Alvarez
*Sent:* Friday, March 24, 2017 3:44 PM
*To:* voiceops at voiceops.org
*Subject:* [VoiceOps] Sending CNAM to T-Mobile



One of our customers is claiming that when they call their T-Mobile cell
phones, the CLID is correct, but they get CNAM such as "Reception1" and
"Lab2".  Those are the internal names of the phones.  This seems impossible.



Anyone heard of this being possible?



The calls were sent via Onvoy.

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