[VoiceOps] Cisco acquires Broadsoft for approx the GDP of Belize
Ryan Delgrosso
ryandelgrosso at gmail.com
Thu Nov 2 16:25:05 EDT 2017
So as a reasonably sized metaswitch shop (100k seats) i can say their
platform is pretty bulletproof if deployed and managed properly and
their support is an absolute pleasure to work with. Just keep in mind,
metaswitch REALLY wants to sell a complete turnkey product, and the
farther you deviate from their ecosystem the less polished it becomes
out of the box.
Where it falls short is in the agility side. Its roots are in the
massive number of small and medium clecs it powers so thats where so
much of their development time seems to go. They are definitely behind
the curve on enabling some of the richer business services or exposing
api's that permit easy and rapid development of new services. The good
news is the platform is fairly easy to integrate with open source stacks
for adding richer call flows but now you are off on your own, or paying
consultants.
I have no personal experience with 2600hz BUT i have done a pretty
reasonable amount of work building service providers built on raw
opensource tech (freeswitch/opensips etc) and given whats at the core of
2600hz it looks promising, but could only be as successful as you
engineer your deployment.
On 11/1/2017 8:25 PM, Colton Conor wrote:
> Aviv,
>
> Great write up, and I agree with most all of your thoughts. My
> question to you is what do you recommend for those "whitelabel
> providers powered by Broadsoft"? What platform do you recommend they
> go to now?
>
> You mentioned Netsapiens and Metaswitch. I have a bad feeling in my
> mouth about Netsapiens due the multiple outages that SkySwitch has and
> continues to have on their Netsapiens platform. Metaswitch seems like
> a nice solution, but not widely talked about on the forums. What else
> is out there at this point?
>
>
>
> On Mon, Oct 23, 2017 at 11:55 PM, Aviv Shaham <aviv at ironsip.com
> <mailto:aviv at ironsip.com>> wrote:
>
> Some thoughts:
>
> - This move is great news for any mid-market+ ITSP with a
> proprietary tech stack and royalty-free softswitch, such as Jive.
> Any of the large ISPs contemplating moving away from Broadsoft may
> shop around and scoop these up.
>
> - This is very bad news for non-ISP providers on the Broadsoft
> platform who have built their entire business around Broadsoft
> licensing and have very little VoIP IP of their own, like Nextiva.
> Those ITSPs just became Cisco resellers overnight competing for
> the same customers against Cisco's inside sales force and existing
> mid-size and enterprise footprint and partnerships.
>
> Expect continued consolidation as those ITSPs head for the exits,
> and fast. Also does not bode well for whitelabel providers powered
> by Broadsoft such as BluIP and the new Coredial offering.
>
> - As for device makers, this is particularly bad for Polycom who
> invested heavily in Broadsoft-only integrations while ignoring
> smaller softswitch makers for years. 2-3 years from now Broadsoft
> resellers will be selling primarily Cisco endpoints. Polycom saw
> this coming and came out with their device lease program a couple
> months back. Cisco will practically be giving away free SIP
> devices to accelerate growth. In other news, Polycom is being
> replaced by Yealink.
>
> - Pretty good news for Netsapiens and Metaswitch, although just
> like with Broadsoft and BroadCloud, Netsapiens competes directly
> with its resellers by way of its unique and close relationship
> with Skyswitch.
>
> - CPaaS will naturally continue to grow. Broadsoft will need some
> serious CPaaS chops, and Cisco-owned Tropo is not enough to
> compete in this market. They will make some moves, maybe even pick
> up Plivo. Might as well aim higher and get Twilio before Amazon
> does, or at least before Amazon comes out with their business
> Hosted PBX offering with built-in CPaaS deep integrations.
>
> - They really did blindside their audience at Connections this
> year. One has to wonder why that was necessary.
>
> Aviv
>
>
>
>
> On Mon, Oct 23, 2017, at 04:10 PM, Peter Rad. wrote:
> > This transaction says that being a stand-alone telco vendor
> doesn't work
> > any longer. Taqua, Tekelec and Acme Packet for examples. ALU isn't
> > exactly setting the world on fire. Consolidation means fewer
> customers.
> >
> > And despite the analyst forecasts, UCaaS is not rocking the
> world. It is
> > all going toward CPaaS.
> >
> http://channelplaybook.com/telecom/the-ucaas-numbers-dont-add-up/
> <http://channelplaybook.com/telecom/the-ucaas-numbers-dont-add-up/>
> >
> > Sonus and Genband have been in talks for months.
> > No idea what Metsaswitch will do.
> >
> > I find it funny they wait until their customers fly out to
> Phoenix to
> > get kicked in the nuts. If they had leaked it 2 weeks ago, some
> of the
> > attendees could have saved the airfare.
> >
> > Also, BSFT needed a new C-Suite like 3 years ago. Slack kicked their
> > ass and they took forever to try to catch up. Never even
> integrated with
> > Slack!
> >
> > They compete directly with their customers (BroadCloud). It's not a
> > good formula for the 400 clients who are not the Duopoly.
> >
> > Regards,
> >
> > Peter Radizeski
> > RAD-INFO INC
> > 813.963.5884 <tel:813.963.5884>
> > http://rad-info.net
> >
> >
> >
> >
> > On 10/23/2017 2:57 PM, Brian Murray wrote:
> > > Very shocking news to say the least. A strange vibe here at
> the 2017 Broadsoft Connections for sure. Very curious to see how
> this pans out. I do agree that this would bode well for other
> players in this space, but honestly for how long. Everyone is
> ultimately for sale.
> > >
> > > Brian J. Murray
> > >
> > >
> > >
> > > -----Original Message-----
> > > From: VoiceOps [mailto:voiceops-bounces at voiceops.org
> <mailto:voiceops-bounces at voiceops.org>] On Behalf Of Ryan Delgrosso
> > > Sent: Monday, October 23, 2017 2:53 PM
> > > To: voiceops at voiceops.org <mailto:voiceops at voiceops.org>
> > > Subject: [VoiceOps] Cisco acquires Broadsoft for approx the
> GDP of Belize
> > >
> > >
> https://www.reuters.com/article/us-broadsoft-m-a-cisco-systems/cisco-buys-broadsoft-for-1-71-bln-in-software-push-idUSKBN1CS02Q
> <https://www.reuters.com/article/us-broadsoft-m-a-cisco-systems/cisco-buys-broadsoft-for-1-71-bln-in-software-push-idUSKBN1CS02Q>
> > >
> > > I cant say im surprised but in this day and age i suspect
> there will be far less technical synergies than anyone is hoping for.
> > >
> > > I suspect this bodes best for Metaswitch and netsapiens as
> some SP's will undoubtedly reconsider BSFT as a platform strategy.
> > >
> > > Also directly from the article:
> > >
> > > "BroadSoft provides software and services that enable
> mobile, fixed-line and cable service providers to offer so-called
> unified communications over their internet protocol networks." ...
> ouch
> > >
> > > Any other thoughts?
> > >
> > >
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