[VoiceOps] Carrier Voicemail Platforms

Ed Robbins ed at erobbins.com
Thu Sep 21 09:46:40 EDT 2017


I did and it's Surgemail.  What you need to understand is that voicemail
is nothing more than email stored on a mail server.  I'd be happy to
discuss the finer points with you if you want to PM me.

Ed


On 09/21/2017 09:42 AM, Jeff Anderson wrote:
> Ed,
>
> Can you share which vm platforms you use with broadworks?
>
> Thanks,
>
> Jeff
>
> On Thu, Sep 21, 2017 at 8:34 AM, Ed Robbins <ed at erobbins.com
> <mailto:ed at erobbins.com>> wrote:
>
>     It depends on what you mean by a vm platform.  I manage several vm
>     platforms tied to Broadworks systems and I'm using the mail server
>     Surgemail by NetWin, http://netwinsite.com.
>
>     You can not go wrong with this platform with Broadworks, it's
>     feature rich, easy to manage, and trouble free.  Between the two
>     systems that I work with, there's approximately 400K vm accounts
>     configured.
>
>     Ed
>
>
>     On 09/21/2017 09:23 AM, Jeff Anderson wrote:
>>     We are in the market for a new voicemail platform. This vm
>>     platform would be carrier grade for a ILEC/CLEC that uses a
>>     variety of TDM and SIP switches. We want something feature rich
>>     that is SIP based.
>>
>>     Our current softswitch platform that we are growing is
>>     Broadworks. We would probably want to start around 50K mailboxes
>>     but with the ability to grow much larger as we consolidate
>>     voicemail systems.
>>
>>     This space is pretty unfamiliar to me so I was wondering if
>>     anyone can share which companies I can begin to research. We are
>>     open to on-prem and hosted (price would be a major factor on the
>>     viability of hosted).
>>
>>     Also, if you have recommendations to share or know of any
>>     research papers that compares vendor offerings I would much
>>     appreciate it.
>>
>>     Thanks,
>>
>>     Jeff
>>
>>
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