[VoiceOps] Hotel Phone System

[Tony McKay]

The hotel franchises do seem to have very specific requirements regarding phone faceplate capabilities, such as having the address and room number clearly printed on them.  I just learned this a couple of weeks ago.  The hotel owner should be able to provide you guidance on their requirements.  For this reason, I suspect touch-screen phones may not be a good solution.


[cid:image001.png at 01D4EADA.A8EF1D40]<http://www.youtube.com/user/RitterCommunications>[cid:image002.png at 01D4EADA.A8EF1D40]<http://www.linkedin.com/company/ritter-communications>[cid:image003.png at 01D4EADA.A8EF1D40]<http://twitter.com/RitterComm>[cid:image004.png at 01D4EADA.A8EF1D40]<https://www.facebook.com/RitterCommunications>[cid:image005.png at 01D4EADA.A8EF1D40]<http://www.rittercommunications.com/>Tony McKay
Director, Sales Engineering and Service Delivery
Ritter Communications
Office:  870-336-3449
Mobile:  870-243-0058
[cid:image006.jpg at 01D4EADA.A8EF1D40]
This electronic mail transmission may contain confidential or privileged information. If you believe that you have received this message in error, please notify the sender by reply transmission and delete the message without copying or disclosing it.



From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of Colton Conor
Sent: Wednesday, April 03, 2019 8:20 AM
To: Carlos Alvarez <caalvarez at gmail.com>
Cc: voiceops at voiceops.org
Subject: Re: [VoiceOps] Hotel Phone System

*** THIS IS AN EXTERNAL E-MAIL. Please be cautious when opening attachments or clicking links. ***
Carlos,

I did not know about these specific hotel 911 rules, so thank you for letting me know. Has anyone actually provided service to hotels, and can comment on this?

We have provided analog lines to a hotel, but then another vendor came in and put in what looked like an old school Mitel system. They didn't request anything fancy as far as e911 from us just the regular.



On Mon, Apr 1, 2019 at 9:00 PM Carlos Alvarez <caalvarez at gmail.com<mailto:caalvarez at gmail.com>> wrote:
You might already know, but there are a number of specific requirements for 911 calls from hotels, and lots of liability risk.  You will have to make sure you are compliant, and write up documents showing how you will maintain compliance.  I'm not an expert on this by any means because we just don't do hotel service at all.  During a recent 911 training, the presenter just referenced hotel challenges a few times but didn't go into it since we don't work with that industry.  One comment I remembered is notifying the front desk and security/facilities team in "some reliable way" which he didn't expound on.


On Sat, Mar 30, 2019 at 7:14 AM Colton Conor <colton.conor at gmail.com<mailto:colton.conor at gmail.com>> wrote:
Anyone have recommendations on brands and models to deploy for a hotel? We use Broadsoft as our voip switch, but the though of using standard licenses for a 100 room hotel would be expensive in monthly license cost alone. Hotel only wants 10 phone lines, so we are thinking about providing an onsite PBX with 10 SIP trunks as the input.




_______________________________________________
VoiceOps mailing list
VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org>
https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________
VoiceOps mailing list
VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org>
https://puck.nether.net/mailman/listinfo/voiceops
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/voiceops/attachments/20190404/0d1df210/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 171 bytes
Desc: image001.png
URL: <https://puck.nether.net/pipermail/voiceops/attachments/20190404/0d1df210/attachment-0005.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.png
Type: image/png
Size: 169 bytes
Desc: image002.png
URL: <https://puck.nether.net/pipermail/voiceops/attachments/20190404/0d1df210/attachment-0006.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image003.png
Type: image/png
Size: 168 bytes
Desc: image003.png
URL: <https://puck.nether.net/pipermail/voiceops/attachments/20190404/0d1df210/attachment-0007.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image004.png
Type: image/png
Size: 169 bytes
Desc: image004.png
URL: <https://puck.nether.net/pipermail/voiceops/attachments/20190404/0d1df210/attachment-0008.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image005.png
Type: image/png
Size: 182 bytes
Desc: image005.png
URL: <https://puck.nether.net/pipermail/voiceops/attachments/20190404/0d1df210/attachment-0009.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image006.jpg
Type: image/jpeg
Size: 62385 bytes
Desc: image006.jpg
URL: <https://puck.nether.net/pipermail/voiceops/attachments/20190404/0d1df210/attachment-0001.jpg>