[VoiceOps] Hotel Phone

Fri Apr 5 14:22:47 EDT 2019

This probably makes sense in large installations.  At less than $1 per
active 911 DID, small installs don't seem worth the effort.  I'm more
asking for others' opinions that making a statement.

For open floor plan offices, or small offices where basically a scream can
be heard, I think that a ring-all group for the return number will satisfy
the requirements.  I welcome any commentary on that also.

Example:  Client has a call center of 50 cubicles, with 8 office phones
placed in either open desks or offices on the perimeter.  The space is
small enough to have a slightly loud conversation from one end to the
other.  We currently have a dedicated callback number that rings every
phone.

On Fri, Apr 5, 2019 at 11:18 AM Andy Brezinsky <andy at mbrez.com> wrote:

> There are a number of ways to do this without having a DID assigned to
> each device with address information.  A number of systems also assign a
> callback number to anyone that dials 911 which tacks up a translation for
> that number for a period of time so they can call back the user directly.
>
> Example onfiguration details for AudioCodes and Sonus with skype can be
> seen here:
> https://ucvnext.org/2016/03/enhanced-911-in-skype4b-server-and-lync-server-part-4/
>
>
> On 4/5/19 1:22 AM, Matthew Yaklin wrote:
>
> That is correct. A DID for every phone and listed by e911. For example in
> NH it is law schools have it now days to get their special erate funding.
> When they call 911 they see very detailed information about floor, room,
> etc.. and the phone can be called back directly. We do it for every
> customer that has that specific need.
>
> Matthew Yaklin
> Network Engineer
> FirstLight
> 359 Corporate Drive │ Portsmouth, NH 03801
> Mobile 603-845-5031
> myaklin at firstlight.net | www.firstlight.net
> This email may contain FirstLight confidential and/or privileged
> information. If you are not the intended recipient, you are directed
> not to read, disclose or otherwise use this transmission and to
> immediately delete same. Delivery of this message is not intended
> to waive any applicable privileges.
>
> ------------------------------
> *From:* Colton Conor <colton.conor at gmail.com> <colton.conor at gmail.com>
> *Sent:* Thursday, April 4, 2019 8:40:11 PM
> *To:* Matthew Yaklin
> *Cc:* Jason Kuylen; VoiceOps at voiceops.org
> *Subject:* Re: [VoiceOps] Hotel Phone
>
> So if you had e911 per room, that would be quite a bit of e911 charges.
> Most hotels I have seen have a 10 to 1 ratio for rooms to phone lines. So a
> 100 room hotel gets 10 phone lines from the LEC. Are you saying we would
> have to pay bandwidth.com or whomever we got our e911 from a separate
> e911 charge per room? Isn't e911 tied to DID? In that case you would need a
> DID per hotel room? To actuately say room 302 is on floor 3, and room 302
> for example.
>
>
>
> On Thu, Apr 4, 2019 at 11:21 AM Matthew Yaklin <myaklin at firstlight.net>
> wrote:
>
> I imagine you want to make sure E911 information is super accurate with
> actual floors and room numbers. Physical address and call back number is
> correct. By making that accurate and having the customer sign that phones
> cannot move you cover a serious base. Perhaps even a sticker on the phone
> saying such would be great to.
>
>
> *Matthew Yaklin*
> Network Engineer
> *FirstLight*
> 359 Corporate Drive │ Portsmouth, NH 03801
> Mobile 603-845-5031
> myaklin at firstlight.net | www.firstlight.net
> *This email may contain FirstLight confidential and/or privileged
> information. If you are not the intended recipient, you are directed*
> *not to read, disclose or otherwise use this transmission and to
> immediately delete same. Delivery of this message is not intended*
> *to waive any applicable privileges.*
>
> ------------------------------
> *From:* VoiceOps <voiceops-bounces at voiceops.org> on behalf of Jason
> Kuylen <kuylenj at eastex.com>
> *Sent:* Thursday, April 4, 2019 12:08:32 PM
> *To:* VoiceOps at voiceops.org
> *Subject:* Re: [VoiceOps] Hotel Phone
>
>
> I’ve never heard of any other 911 requirement for hotel or business phones
> outside of not have to dial 9 to dial 911, ie 9911. Kari’s Law.
>
>
>
> Can anyone provide a link with more information?
>
>
>
> Thanks.
>
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