[VoiceOps] Multi-tenant Fax Server

[Santi Vano]

My recomendation is to start with a SaaS solution that you may whitelabel. This will avoid to invest in software licenses, hardware, maintenance, security issues, problem fixing and enhancements. Once you have enought number of subscribers you may decide whether to invest in a hosted solution.So basically an OPEX solution instead of CAPEX.

I have seen many companies start deploying the whole fax solution to get just a bunch of subscribers not justifying the investment.

Also I may say that there are solutions out there for B2C, B2B or both. You may get 35% of revenue from B2C but then you may leave money on the table. So you need to decide what market to target depending on your customer base. 

Email integration is a key point but also security. Depending on your market you may be dealing with customers (ie:Healthcare, legal) that will need specific compliance requirements (such as HIPAA or GDPR).

I also may tell you that one of the drivers today is not just fax but also fax with API integration.

Regards
Santiago V

Enviado desde mi iPhone
"Encontraremos un camino, y si no, lo crearemos." 

Anibal (247 a. C.-183 a. C) General y estadista cartaginés.

> El 18 abr 2020, a las 22:06, Colton Conor <colton.conor at gmail.com> escribió:
> 
> 
> https://www.mfax.io/  is awesome. Never seen another fax platform come close to them.  
> 
>> On Sat, Apr 18, 2020 at 2:16 PM Jerry Salvi <jsalvi at arena1.com> wrote:
>> Arena One has a premise based solution that works great.  It doesn’t stream faxes via Voip.  ATA replacement device converts faxes to a flat file and emails it to out servers.  All in and out physical faxes are also viewable as an efax.  Very cool product. 
>> 
>> Jerry R. Salvi
>> Arena One Cloud Services
>> __________________________________
>> A 1430 Broadway, Suite 705, New York, NY 10018
>> P 212.231.9660  
>> C 201-777-5000 
>> F 212-231-9661
>> E  jsalvi at arena1.com     
>> W  www.arena1.com
>> 
>>> On Apr 18, 2020, at 3:10 PM, Alex Balashov <abalashov at evaristesys.com> wrote:
>>> 
>>>  Fusion comes highly recommended for the sort of thing under discussion.
>>> 
>>> It’s by no means perfect, but it’s pretty dang good.
>>> 
>>> —
>>> Sent from mobile, with due apologies for brevity and errors.
>>> 
>>>> On Apr 18, 2020, at 1:04 PM, Mark Wiater <mark.wiater at greybeam.com> wrote:
>>>> 
>>>>  I too work at a small itsp and have been pondering multi-tenant things services as well. Including fax, I haven't gotten all that far but I'm interested in fusionpbx, it seems to provide what you originally requested.
>>>> 
>>>>> On 4/17/2020 3:19 PM, Ross Tajvar wrote:
>>>>> FreePBX has a commercial module that has worked for me in the past, though their software release quality and support often leaves something to be desired.
>>>>> 
>>>>>> On Fri, Apr 17, 2020, 3:05 PM Ryan Delgrosso <ryandelgrosso at gmail.com> wrote:
>>>>>> My first suggestion is its not so hard to roll your own on top of freeswitch but if you need a commercial product faxback has a very complete solution. 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>>> On 4/17/2020 8:36 AM, Jamie M wrote:
>>>>>>> I work for a small ITSP that is looking to bring fax in house. Need to do fax to e-mail, e-mail to fax, as well as ATA's connected to fax machines. Our upstream voice providers support T.38, I'm just not sure what server / software to use. If any one can point me in the right direction it would be much appreciated.
>>>>>>> 
>>>>>>> Thank you,
>>>>>>> Jamie
>>>>>>> 
>>>>>>> 
>>>> 
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