[VoiceOps] Vitelity / Voyant Colorado Outage

Peter Beckman beckman at angryox.com
Sun Feb 9 16:50:01 EST 2020

START: 02-09-2020 20:31:39 UTC
END: ongoing

Vitelity is experiencing some sort of network issue. While the Voyant NOC
says they are aware, their portal is unstable due to the 40-50% packet loss
and jump from 40-50ms to 375ms round trip times.

This is affecting all services AFAICT: API endpoints, Portal, incoming and
outgoing calls.

We have moved most of our traffic away from Vitelity, except for phone
numbers they host, as there is no ETA and 375ms plus 40-50% packet loss
means pretty terrible call quality.

I'll update as I learn more.

Peter Beckman                                                  Internet Guy
beckman at angryox.com                                 http://www.angryox.com/

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