[VoiceOps] Coronavirus Traffic Patterns

[Dovid Bender]

I have a few phone lines for radio stations for people that don't have
internet. On avg it's 10-15 calls. There were some nights where it went to
1k+. At my 9-5 which is mainly commercial traffic (B2B) we have actually
seen a significant drop.


On Tue, Mar 24, 2020 at 1:56 PM Jared Geiger <jared at compuwizz.net> wrote:

> We would normally see 350 conversational channels peak outbound Monday
> through Thursday with some lower traffic on Friday. After the COVID-19 WFH
> swing, we see some days that are 400+ channels sustained and other days its
> lower around 300. I haven't been able to find a pattern.
>
> If you have conference calls scheduled, please move them off of the top of
> the hour and onto say 15, 30, 45 after the hour. It kind of helps flatten
> that curve out a bit to TF numbers and other systems seeing a spike in
> calls per second to DIDs at the top of the hour.
>
> On Mon, Mar 23, 2020 at 5:00 PM Andrew Melton <amelton at gmail.com> wrote:
>
>> It would be interesting to hear what kind of traffic shifts this group
>> has observed over the past 2 weeks.  While certain variances are
>> predictable, i.e. Mother's Day, I have no idea what to expect with millions
>> of people in the US suddenly working from home every day and how that
>> informs metrics, planning, reporting, etc.
>>
>>
>> -Andy
>>
>> -----------------------------------
>> Please wash your hands.
>> -----------------------------------
>>
>>
>>
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