[VoiceOps] Coronavirus Traffic Patterns

[Ryan Delgrosso]

We are +100% network traffic since the first lock-down happened. Its 
worth noting we are a healthcare focused carrier so this isn't at all 
surprising, and as more cities go into lock-down we expect this is going 
to move around, and we will probably see net +200%-400% traffic over YoY 
norms.

We have also seen +400% customer intake rate as healthcare providers 
scramble to be able to work remotely or rapidly scale staffing.

We are seeing both in regional surges as well.


On 3/23/2020 4:58 PM, Andrew Melton wrote:
> It would be interesting to hear what kind of traffic shifts this group 
> has observed over the past 2 weeks.  While certain variances are 
> predictable, i.e. Mother's Day, I have no idea what to expect with 
> millions of people in the US suddenly working from home every day and 
> how that informs metrics, planning, reporting, etc.
>
>
> -Andy
>
> -----------------------------------
> Please wash your hands.
> -----------------------------------
>
>
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