[VoiceOps] some of my customers DID show as Possible Spam

Izzy Goldstein - TeleGo igoldstein at telego.net
Mon Nov 15 10:11:58 EST 2021


We get Support Tickets from our clients that when they call
their Customers, their customers see the call from Possible or Potential
Spam etc

I reached out to our vendor we use for Termination, who is an aggregator
and they say the issue is with the person getting the call,

Why is this happening to my customers DIDs?
We get this complaint from several of our clients
Could it be that our vendor is using a bad carrier to terminate the calls?
could it be some spammer used my customers DID as their ANI so it got
flagged as spam ?

has anyone dealt with this or a similar issue ?


-- 

Izzy G
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