[VoiceOps] some of my customers DID show as Possible Spam

[Mike Hammett]

I suppose it would depend on how that's being generated. Is there some third party reputation service being used? 


Is it just based off of STIR/SHAKEN attestation? 




----- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



Midwest Internet Exchange 
http://www.midwest-ix.com 



----- Original Message -----

From: "Izzy Goldstein - TeleGo" <igoldstein at telego.net> 
To: "Voiceops.org" <voiceops at voiceops.org> 
Sent: Monday, November 15, 2021 9:11:58 AM 
Subject: [VoiceOps] some of my customers DID show as Possible Spam 



We get Support Tickets from our clients that when they call their Customers, their customers see the call from Possible or Potential Spam etc 




I reached out to our vendor we use for Termination, who is an aggregator 
and they say the issue is with the person getting the call, 


Why is this happening to my customers DIDs? 
We get this complaint from several of our clients 
Could it be that our vendor is using a bad carrier to terminate the calls? 
could it be some spammer used my customers DID as their ANI so it got flagged as spam ? 


has anyone dealt with this or a similar issue ? 


-- 











Izzy G 
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