[VoiceOps] some of my customers DID show as Possible Spam
Dovid Bender
dovid at telecurve.com
Mon Nov 15 10:18:04 EST 2021
Izzy,
Have a look https://www.youtube.com/watch?v=L8iqgZ5bLaw&feature=youtu.be
On Mon, Nov 15, 2021 at 10:16 AM Izzy Goldstein - TeleGo <
igoldstein at telego.net> wrote:
> We get Support Tickets from our clients that when they call
> their Customers, their customers see the call from Possible or Potential
> Spam etc
>
> I reached out to our vendor we use for Termination, who is an aggregator
> and they say the issue is with the person getting the call,
>
> Why is this happening to my customers DIDs?
> We get this complaint from several of our clients
> Could it be that our vendor is using a bad carrier to terminate the calls?
> could it be some spammer used my customers DID as their ANI so it got
> flagged as spam ?
>
> has anyone dealt with this or a similar issue ?
>
>
> --
>
> Izzy G
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>
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