[VoiceOps] some of my customers DID show as Possible Spam

[Alex Balashov]

I think the talk I linked in my previous post actually speaks to this really well:

https://www.youtube.com/watch?v=L8iqgZ5bLaw

Short answer: there’s likely no specific reason these DIDs were flagged.

> On Nov 15, 2021, at 10:11 AM, Izzy Goldstein - TeleGo <igoldstein at telego.net> wrote:
> 
> We get Support Tickets from our clients that when they call their Customers, their customers see the call from Possible or Potential Spam etc  
> 
> I reached out to our vendor we use for Termination, who is an aggregator
> and they say the issue is with the person getting the call,
> 
> Why is this happening to my customers DIDs?
> We get this complaint from several of our clients
> Could it be that our vendor is using a bad carrier to terminate the calls?
> could it be some spammer used my customers DID as their ANI so it got flagged as spam ?
> 
> has anyone dealt with this or a similar issue ?
> 
> 
> -- 
> Izzy G
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-- 
Alex Balashov | Principal | Evariste Systems LLC

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