[VoiceOps] some of my customers DID show as Possible Spam
Peter Batenburg - Hello
peter at hello.be
Mon Nov 15 10:24:42 EST 2021
Hi,
Yes, only with MS Teams. Here is some more info:
https://erik365.blog/2021/08/15/microsoft-teams-spam-call-notifications/
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Peter Batenburg
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Van: VoiceOps <voiceops-bounces at voiceops.org> Namens Izzy Goldstein - TeleGo
Verzonden: 15 November 2021 16:12
Aan: Voiceops.org <voiceops at voiceops.org>
Onderwerp: [VoiceOps] some of my customers DID show as Possible Spam
[EXTERNAL EMAIL] DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.
We get Support Tickets from our clients that when they call their Customers, their customers see the call from Possible or Potential Spam etc
I reached out to our vendor we use for Termination, who is an aggregator
and they say the issue is with the person getting the call,
Why is this happening to my customers DIDs?
We get this complaint from several of our clients
Could it be that our vendor is using a bad carrier to terminate the calls?
could it be some spammer used my customers DID as their ANI so it got flagged as spam ?
has anyone dealt with this or a similar issue ?
--
Izzy G
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