[VoiceOps] Five9 Issues / DDoS?

[Ivan Kovacevic]

We know the owner. It's a Canadian ILEC we work with and interconnect with
privately. So we know the traffic does not touch bandwidth.com - 100% sure
of it.

This is why I am puzzled... and wondering if Five9 is getting smacked
around as well, hiding behind the Bandwidth.com issue.

[image: Star Telecom - Cloud Communications and Customer Experience
Solutions] <https://www.startelecom.ca/>

*Ivan Kovacevic*
*Co-Founder and VP Client Services*


On Mon, Sep 27, 2021 at 6:28 PM Darren <d at d-man.org> wrote:

> Five9’s uses bandwidth.com to provide some of their services. Lookup the
> phone numbers that are having issues on inbound and check their actual
> owner.
>
>
>
> *From: *VoiceOps <voiceops-bounces at voiceops.org> on behalf of Ivan
> Kovacevic via VoiceOps <voiceops at voiceops.org>
> *Reply-To: *Ivan Kovacevic <ivan.kovacevic at startelecom.ca>
> *Date: *Monday, September 27, 2021 at 3:23 PM
> *To: *VoiceOps <voiceops at voiceops.org>
> *Subject: *[VoiceOps] Five9 Issues / DDoS?
>
>
>
> So we have a Five9 SIP Trunking client who is being told by Five9 that
> their IVR/DTMF isn't working because of the Bandwidth.com outage.
>
>
>
> which is strange .... because their call path does not touch bandwidth.com
> at all... and raises the prospect of Five9s being targeted separately from
> Bandwidth?
>
>
>
> Any Five9 customers who are having issues which are definitely not related
> to Bandwidth.com? Or is that platform specific question too obscure for
> this list?
>
>
>
> [image: Star Telecom - Cloud Communications and Customer Experience
> Solutions] <https://www.startelecom.ca/>
>
> *Ivan Kovacevic*
> *Co-Founder and VP Client Services*
>
>
>
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