[VoiceOps] Remote LEC Support

[Mike Hammett]

Are any of the larger operators on the other side of a tandem switch worth a darn to get support on a current issue through? 


I put in a ticket with Frontier (tandem operator), but almost all of the time, they end up just saying that they opened a ticket with the operator on the other side (which I already knew had problems) and then wait for resolution. For my troubles, I get to wait another several hours. 




----- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



Midwest Internet Exchange 
http://www.midwest-ix.com 



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