[VoiceOps] Splitting voice and SMS

Chris Aloi ctaloi at gmail.com
Wed Aug 17 18:36:02 EDT 2022


We’ve done this, essentially porting away the SMS piece of a number. From my experience, Bandwidth doesn’t allow “3rd party SMS enablement” of their numbers, but INTQ does.  I have a subset of my numbers with INTQ specifically because of this. 

---
Christopher Aloi
ctaloi at gmail.com
Sent from my iPhone

> On Aug 17, 2022, at 6:21 PM, Carlos Alvarez via VoiceOps <voiceops at voiceops.org> wrote:
> 
> 
> I mentioned this as an option, but the scheduling vendor didn't like the idea.  I'm guessing they don't have a billing method for this.  Right now it's on hold until he can get someone on his tech side involved.  I was more just curious about his concept that he thinks they have done a split before.  He may be completely mistaken.
> 
> 
> 
>> On Wed, Aug 17, 2022 at 3:15 PM Matthew Duggan <matthew.duggan at ciptex.com> wrote:
>> Hi There,
>> 
>> Twilio Gold Partner here. If they port the number to Twilio then using Twilio Programmable Voice they calls could be forwarded either via sip or pstn back to yourselves.
>> 
>> They would have to pay Twilio the Egress cost. Feel free to message me offline for further assistance.
>> 
>> Best Regards,
>> 
>> Matthew Duggan | Head of DevOps
>> Mobile: +447954163438
>> Phone: +44 (0)345 8800 808
>> Email: matthew.duggan at ciptex.com
>> Address: Peter House, Oxford Street, Manchester M1 5AN, United Kingdom
>> 
>> www.ciptex.com
>> 	   
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>> From: VoiceOps <voiceops-bounces at voiceops.org> on behalf of Jorge Guntanis via VoiceOps <voiceops at voiceops.org>
>> Sent: Wednesday, August 17, 2022 11:04:12 PM
>> To: Carlos Alvarez <caalvarez at gmail.com>
>> Cc: VoiceOps <voiceops at voiceops.org>
>> Subject: Re: [VoiceOps] Splitting voice and SMS
>>  
>> CAUTION: This email may have originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.
>> 
>> If they are already in twilio, they can create a SIP Trunk where you'd connect to to get the inbound calls. 
>> That way SMS stays at twilio and voice goes to you.
>> 
>> I'm not aware of another way to do it cleanly.
>> 
>> El mié, 17 de ago. de 2022 3:56 p. m., Carlos Alvarez via VoiceOps <voiceops at voiceops.org> escribió:
>> We had an odd customer request, via a vendor trying to provide them with automated scheduling services via SMS.  They are asking us to "release the SSID" to allow them to do SMS on the number, but we keep the voice.  I'm unaware of this ability, and they even said that so far, most carriers won't even discuss it with them.
>> 
>> Their service rides on the Twilio API, and I *think* Twilio uses Bandwidth.  This number is currently with Bandwidth.  So I don't know if that might make a difference.
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