[VoiceOps] [External] Re: 9-8-8 dialing when an outside line access code (9) is being used

[Ross Tajvar]

re: dialing 9 - I understand the plight of having to deal with legacy
expectations, but what's the point of sticking with this particular
one? What makes it not-useless?

On Mon, Jul 18, 2022 at 12:29 AM Hunter Fuller <hf0002+nanog at uah.edu> wrote:
>
> We operate a system with the "dial 9" scheme (apparently "useless"
> according to other posters - a truly insightful attitude that I love
> to see on this list), so I can say that the expectation definitely is
> NOT for people to dial 9911. In fact, there is a whole law about it,
> which, like many, is written in blood:
> https://www.fcc.gov/news-events/podcast/personal-story-behind-karis-law
>
> The difference is, if someone picks up a phone and dials 911, they
> want 911. They don't want an "outside line" so that they can dial a
> NANP 10-digit number beginning in 11, because no such number exists.
> The problem is, such numbers DO exist that begin with 88, so, we are
> in a bit of a pickle there. It seems the only solution is to do a
> timeout... yeesh. (Unless I'm missing something.)
>
> Dialing 911 directly (not 9911, but just 911) has always worked here,
> long before Kari's Law, and it works without delay, as it should. I'd
> love to make 988 work the same way but I'm just not sure how to
> accomplish that.
>
> --
> Hunter Fuller (they)
> Router Jockey
> VBH M-1C
> +1 256 824 5331
>
> Office of Information Technology
> The University of Alabama in Huntsville
> Network Engineering
>
>
> --
> Hunter Fuller (they)
> Router Jockey
> VBH M-1C
> +1 256 824 5331
>
> Office of Information Technology
> The University of Alabama in Huntsville
> Network Engineering
>
>
> On Fri, Jul 15, 2022 at 11:21 AM Brandon Svec
> <bsvec at teamonesolutions.com> wrote:
> >
> > It shouldn't be much different than 911.  9911 and 911 can both work just as 9988 and 988 can both work fine with most any PBX that can translate dial plan digits.
> >
> > There is potential conflict with systems that can't handle inter-digit timeouts to allow both 988 and 9888-555-1212, I guess.  But in that case I suppose the expectation would be to dial 9988 and 9911 already..
> > Brandon
> >
> >
> > On Fri, Jul 15, 2022 at 8:10 AM Zilk, David <David.Zilk at cdk.com> wrote:
> >>
> >> How are folks dealing with allowing calls to 9-8-8 when an access code of 9 is used. Does this not cause a conflict when calling toll free numbers beginning with an NPA of 88x?
> >>
> >>
> >>
> >> David
> >>
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