[VoiceOps] Lack of Sandbox

[Chris Boyd]

> On Oct 11, 2022, at 4:13 PM, Mike Hammett via VoiceOps <voiceops at voiceops.org> wrote:
> 
> How common is it for an upstream provider (in this case someone that manages 911 networks) to not have a sandbox, testing number, or anything of any kind to allow you to test that you've done everything right, short of just sending 911 calls in production? Most of my third-party DID providers have various (well, usually 933) numbers to test that you're routing correctly, are getting the right information returned, etc. One (the one on the LEC side of the house) has no mechanism for such.
> 
> To quote Bill O'Reilly, "We'll do it live!". To me that seems like a gaping, obvious problem that any idiot long before me should have pointed out and resolved by now.

Our current provider does not, at least on the flavor of platform we’re on. We coordinate testing with CapCOG, the organization that coordinates among other things, PSAP call routing and other emergency communications in Central Texas. We’re a state agency, thus more of an end user enterprise operation.

—Chris