[VoiceOps] Help Navigating AT&T call trees that go nowhere

[Jay Hennigan]

On 10/19/22 14:41, Shawn L via VoiceOps wrote:

> We've tried to call pretty much every number we have and gotten 
> nowhere.  Either the person can't help and transfers us to a place that 
> can't help, or they give us a new 800 number to call.  In one instance 
> the new 800 number was a medical facility, not AT&T.

You actually expect the phone company to have working phones?

> Does anyone have a way to actually reach someone?  

If I recall correctly, it's "Reach out and touch someone."

Good luck. It's gotten progressively worse over the past several years.

-- 
Jay Hennigan - jay at west.net
Network Engineering - CCIE #7880
503 897-8550 - WB6RDV