[VoiceOps] Alarm panels and how they dial DTMF digits - pots migration from DMS to Metaswitch issue

[Jay Hennigan]

On 2/13/23 13:20, Matthew Yaklin wrote:

> ----- ADTRAN went straight to examining the dialing-plan in the TA5000 when I shared my config with them for those exact reasons. We both agreed since digits were missing in the middle in many cases this was probably not a dialing-plan issue or DTMF/pulse dial issue. They signed off on our config as proper.

Does the Adtran detect pulse dialing? That might be an option if the 
alarm panel can be configured for it.

Is it just one make and model of alarm panel that fails? Do the tones 
sound off or different with a butt-set bridged in monitor mode? See if 
someone local has a SAGE 930A that you can borrow, that will definitely 
tell you if the DTMF is in spec.

-- 
Jay Hennigan - jay at west.net
Network Engineering - CCIE #7880
503 897-8550 - WB6RDV