[VoiceOps] Request to block number?

Wed Sep 20 13:19:36 EDT 2023

We are getting now into off-topic of course, but since some time you can use a dash cam legally in Germany, if you can ensure that its only record when an accident happens (i.e. not recording and storing it all the time). There have been several higher court lawsuits now for it.

Cheers,

Henning

From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of Carlos Alvarez via VoiceOps
Sent: Mittwoch, 20. September 2023 19:14
To: VoiceOps <voiceops at voiceops.org>
Subject: Re: [VoiceOps] Request to block number?

You can’t even have a dashcam recording on a loop in Germany for the purposes of proving the events of a collision, so there’s definitely a huge difference in restrictions and freedom.

On Sep 20, 2023 at 10:02:45 AM, Henning Westerholt via VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote:
Hello Alex,

Thanks for the clarification. I don't want to start a legal discussion; in the end we are probably no lawyers. 😉

yes, at least in German/European law this are two different things. Its of course much easier to record a call, especially if one side (like the customer) give consent to it. This happens all the time e.g. for purchases or quality assurance calls, similar as in the US I assume.

Sharing a recorded call publicly is another thing, and more restricted for obvious reasons.

Cheers,

Henning

--
Henning Westerholt – https://skalatan.de/blog/
Kamailio services – https://gilawa.com

-----Original Message-----
From: VoiceOps <voiceops-bounces at voiceops.org<mailto:voiceops-bounces at voiceops.org>> On Behalf Of Alex
Balashov via VoiceOps
Sent: Mittwoch, 20. September 2023 18:07
To: VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>>
Subject: Re: [VoiceOps] Request to block number?

I thought I stated the recording law accurately?

I think Henning was inquiring not so much about the legality of recording per
se (which you have accurately addressed) as publicising the recording. As far
as I know, US state and federal laws do not have a specific statute against this
as long as the recording was legally made in the first place.

-- Alex

> On Sep 20, 2023, at 12:03 PM, Carlos Alvarez via VoiceOps
<voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote:
>
> I’m surprised that you’re not aware of the laws on this (or lack of).  There are
only a small number of states with all party consent laws, most are single
party.  You just can’t record a third-party conversation where you are not
involved, and they don’t know you’re recording.
>
> It leads to a complexity that I’m trying to help a customer with now.  What if
someone in AZ (single party) calls a person in CA (all party)?  Further, what if
the server is in AZ, but the caller is in an all party state, and they call a single
party state?  Etc.
>
>
> On Sep 20, 2023 at 2:16:02 AM, Alex Balashov via VoiceOps
<voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote:
>> Under US law, if the recording was obtained lawfully (that is, if consent was
obtained from both parties, or if the US state in question does it require
consent from both parties, only one party), there is no specific prohibition
against publicising it that I'm aware of.
>>
>> —
>> Sent from mobile, apologies for brevity and errors.
>>
>>> On Sep 20, 2023, at 3:52 AM, Henning Westerholt via VoiceOps
<voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote:
>>>
>>>  Hello,
>>>
>>> kind of interesting that you post a recording of incoming call publicly on
this list. For the record, I did not listen to it.
>>> Under German law this would be probably a criminal offence with a
penalty of 2 up to 5 years prison, depending on your position and how serious
the infringement is.
>>>
>>> About the US laws you know of course better, I was just surprised.
>>>
>>> Cheers,
>>>
>>> Henning
>>>
>>> --
>>> Henning Westerholt – https://skalatan.de/blog/ Kamailio services –
>>> https://gilawa.com
>>>
>>> From: VoiceOps <voiceops-bounces at voiceops.org<mailto:voiceops-bounces at voiceops.org>> On Behalf Of
>>> Christopher Aloi via VoiceOps
>>> Sent: Dienstag, 19. September 2023 19:32
>>> To: Carlos Alvarez <caalvarez at gmail.com<mailto:caalvarez at gmail.com>>
>>> Cc: VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>>
>>> Subject: Re: [VoiceOps] Request to block number?
>>>
>>> Here is another link if that one didn't work -
>>>
>>>
https://www.icloud.com/iclouddrive/0dff3yxAUUyWu_Nd9ddlMGY8w#2023
%5F
>>> September%5F19%5F095014%5FEST-
EDT%5FInbound%5F4845791377%5F716961616
>>> 1%5F714
>>>
>>> On Tue, Sep 19, 2023 at 1:19 PM Christopher Aloi <ctaloi at gmail.com<mailto:ctaloi at gmail.com>>
wrote:
>>> I appreciate the concern, and the thought crossed our minds.  He called
twice and once ended up in sales and once in support and he didn't seem to be
interested in who he spoke with.
>>>
>>> Here is a recording of the call..
>>>
>>> https://vaspian-my.sharepoint.com/personal/caloi_vaspian_com/_layout
>>>
s/15/stream.aspx?id=%2Fpersonal%2Fcaloi%5Fvaspian%5Fcom%2FDocume
nts%
>>>
2F2023%5FSeptember%5F19%5F095014%5FEST%2DEDT%5FInbound%5F4
845791377%
>>> 5F7169616161%5F714%2Emp3&ga=1
>>>
>>>
>>>
>>> On Tue, Sep 19, 2023 at 1:12 PM Carlos Alvarez via VoiceOps
<voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote:
>>> Is it possible that he’s fixated on a specific employee?  Not to be alarmist,
but it’s worth asking around.  I once had a situation where I noticed some
crazy calling activity in a log, just by coincidence, and found that an employee
was being stalked/harassed.
>>>
>>> On Sep 19, 2023 at 10:08:33 AM, Christopher Aloi via VoiceOps
<voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote:
>>> Ha!  He did say "he has no self control".  Maybe just someone with some
mental challenges.
>>>
>>> On Tue, Sep 19, 2023 at 1:05 PM Alex Balashov via VoiceOps
<voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote:
>>> Does your company provide anything of interests to addicts, or
>>> anyone with a compulsive habit they are trying to kick? (e.g.
>>> compulsive shopping for new VoIP handsets)
>>>
>>> > On Sep 19, 2023, at 12:52 PM, Christopher Aloi via VoiceOps
<voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote:
>>> >
>>> > Hey All,
>>> >
>>> > I have a new one.
>>> >
>>> > We (hosted phone provider) have received three calls today from an
individual asking us to block him from calling our company.  I can't figure out
his end game.  He's tried multiple times and didn't explain why when
questioned.  He said multiple times he wanted his number to be blocked from
calling our company.
>>> >
>>> > Thoughts?
>>> >
>>> > Could it be a social engineering attempt?  What for?
>>> >
>>> > Chris
>>> >
>>> >
>>> > _______________________________________________
>>> > VoiceOps mailing list
>>> > VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org>
>>> > https://puck.nether.net/mailman/listinfo/voiceops
>>>
>>> --
>>> Alex Balashov
>>> Principal Consultant
>>> Evariste Systems LLC
>>> Web: https://evaristesys.com
>>> Tel: +1-706-510-6800
>>>
>>> _______________________________________________
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>> _______________________________________________
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--
Alex Balashov
Principal Consultant
Evariste Systems LLC
Web: https://evaristesys.com
Tel: +1-706-510-6800

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