[VoiceOps] Request to block number?

Alex Balashov abalashov at evaristesys.com
Wed Sep 20 13:51:17 EDT 2023 

As I know it, dashcams are legal in Germany, but one must scrupulously take care not to publish any videos taken publicly with personally identifying details, such as licence plate numbers, human faces, etc.

> On Sep 20, 2023, at 1:14 PM, Carlos Alvarez via VoiceOps <voiceops at voiceops.org> wrote:
> 
> You can’t even have a dashcam recording on a loop in Germany for the purposes of proving the events of a collision, so there’s definitely a huge difference in restrictions and freedom.
> 
> 
> On Sep 20, 2023 at 10:02:45 AM, Henning Westerholt via VoiceOps <voiceops at voiceops.org> wrote:
>> Hello Alex,
>> 
>> Thanks for the clarification. I don't want to start a legal discussion; in the end we are probably no lawyers. 😉 
>> 
>> yes, at least in German/European law this are two different things. Its of course much easier to record a call, especially if one side (like the customer) give consent to it. This happens all the time e.g. for purchases or quality assurance calls, similar as in the US I assume.
>> 
>> Sharing a recorded call publicly is another thing, and more restricted for obvious reasons.
>> 
>> Cheers,
>> 
>> Henning
>> 
>> -- 
>> Henning Westerholt – https://skalatan.de/blog/
>> Kamailio services – https://gilawa.com
>> 
>>> -----Original Message-----
>>> From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of Alex
>>> Balashov via VoiceOps
>>> Sent: Mittwoch, 20. September 2023 18:07
>>> To: VoiceOps <voiceops at voiceops.org>
>>> Subject: Re: [VoiceOps] Request to block number?
>>> 
>>> I thought I stated the recording law accurately?
>>> 
>>> I think Henning was inquiring not so much about the legality of recording per
>>> se (which you have accurately addressed) as publicising the recording. As far
>>> as I know, US state and federal laws do not have a specific statute against this
>>> as long as the recording was legally made in the first place.
>>> 
>>> -- Alex
>>> 
>>> > On Sep 20, 2023, at 12:03 PM, Carlos Alvarez via VoiceOps
>>> <voiceops at voiceops.org> wrote:
>>> >
>>> > I’m surprised that you’re not aware of the laws on this (or lack of).  There are
>>> only a small number of states with all party consent laws, most are single
>>> party.  You just can’t record a third-party conversation where you are not
>>> involved, and they don’t know you’re recording.
>>> >
>>> > It leads to a complexity that I’m trying to help a customer with now.  What if
>>> someone in AZ (single party) calls a person in CA (all party)?  Further, what if
>>> the server is in AZ, but the caller is in an all party state, and they call a single
>>> party state?  Etc.
>>> >
>>> >
>>> > On Sep 20, 2023 at 2:16:02 AM, Alex Balashov via VoiceOps
>>> <voiceops at voiceops.org> wrote:
>>> >> Under US law, if the recording was obtained lawfully (that is, if consent was
>>> obtained from both parties, or if the US state in question does it require
>>> consent from both parties, only one party), there is no specific prohibition
>>> against publicising it that I'm aware of.
>>> >>
>>> >> —
>>> >> Sent from mobile, apologies for brevity and errors.
>>> >>
>>> >>> On Sep 20, 2023, at 3:52 AM, Henning Westerholt via VoiceOps
>>> <voiceops at voiceops.org> wrote:
>>> >>>
>>> >>>  Hello,
>>> >>>
>>> >>> kind of interesting that you post a recording of incoming call publicly on
>>> this list. For the record, I did not listen to it.
>>> >>> Under German law this would be probably a criminal offence with a
>>> penalty of 2 up to 5 years prison, depending on your position and how serious
>>> the infringement is.
>>> >>>
>>> >>> About the US laws you know of course better, I was just surprised.
>>> >>>
>>> >>> Cheers,
>>> >>>
>>> >>> Henning
>>> >>>
>>> >>> --
>>> >>> Henning Westerholt – https://skalatan.de/blog/ Kamailio services –
>>> >>> https://gilawa.com
>>> >>>
>>> >>> From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of
>>> >>> Christopher Aloi via VoiceOps
>>> >>> Sent: Dienstag, 19. September 2023 19:32
>>> >>> To: Carlos Alvarez <caalvarez at gmail.com>
>>> >>> Cc: VoiceOps <voiceops at voiceops.org>
>>> >>> Subject: Re: [VoiceOps] Request to block number?
>>> >>>
>>> >>> Here is another link if that one didn't work -
>>> >>>
>>> >>>
>>> https://www.icloud.com/iclouddrive/0dff3yxAUUyWu_Nd9ddlMGY8w#2023
>>> %5F
>>> >>> September%5F19%5F095014%5FEST-
>>> EDT%5FInbound%5F4845791377%5F716961616
>>> >>> 1%5F714
>>> >>>
>>> >>> On Tue, Sep 19, 2023 at 1:19 PM Christopher Aloi <ctaloi at gmail.com>
>>> wrote:
>>> >>> I appreciate the concern, and the thought crossed our minds.  He called
>>> twice and once ended up in sales and once in support and he didn't seem to be
>>> interested in who he spoke with.
>>> >>>
>>> >>> Here is a recording of the call..
>>> >>>
>>> >>> https://vaspian-my.sharepoint.com/personal/caloi_vaspian_com/_layout
>>> >>>
>>> s/15/stream.aspx?id=%2Fpersonal%2Fcaloi%5Fvaspian%5Fcom%2FDocume
>>> nts%
>>> >>>
>>> 2F2023%5FSeptember%5F19%5F095014%5FEST%2DEDT%5FInbound%5F4
>>> 845791377%
>>> >>> 5F7169616161%5F714%2Emp3&ga=1
>>> >>>
>>> >>>
>>> >>>
>>> >>> On Tue, Sep 19, 2023 at 1:12 PM Carlos Alvarez via VoiceOps
>>> <voiceops at voiceops.org> wrote:
>>> >>> Is it possible that he’s fixated on a specific employee?  Not to be alarmist,
>>> but it’s worth asking around.  I once had a situation where I noticed some
>>> crazy calling activity in a log, just by coincidence, and found that an employee
>>> was being stalked/harassed.
>>> >>>
>>> >>> On Sep 19, 2023 at 10:08:33 AM, Christopher Aloi via VoiceOps
>>> <voiceops at voiceops.org> wrote:
>>> >>> Ha!  He did say "he has no self control".  Maybe just someone with some
>>> mental challenges.
>>> >>>
>>> >>> On Tue, Sep 19, 2023 at 1:05 PM Alex Balashov via VoiceOps
>>> <voiceops at voiceops.org> wrote:
>>> >>> Does your company provide anything of interests to addicts, or
>>> >>> anyone with a compulsive habit they are trying to kick? (e.g.
>>> >>> compulsive shopping for new VoIP handsets)
>>> >>>
>>> >>> > On Sep 19, 2023, at 12:52 PM, Christopher Aloi via VoiceOps
>>> <voiceops at voiceops.org> wrote:
>>> >>> >
>>> >>> > Hey All,
>>> >>> >
>>> >>> > I have a new one.
>>> >>> >
>>> >>> > We (hosted phone provider) have received three calls today from an
>>> individual asking us to block him from calling our company.  I can't figure out
>>> his end game.  He's tried multiple times and didn't explain why when
>>> questioned.  He said multiple times he wanted his number to be blocked from
>>> calling our company.
>>> >>> >
>>> >>> > Thoughts?
>>> >>> >
>>> >>> > Could it be a social engineering attempt?  What for?
>>> >>> >
>>> >>> > Chris
>>> >>> >
>>> >>> >
>>> >>> > _______________________________________________
>>> >>> > VoiceOps mailing list
>>> >>> > VoiceOps at voiceops.org
>>> >>> > https://puck.nether.net/mailman/listinfo/voiceops
>>> >>>
>>> >>> --
>>> >>> Alex Balashov
>>> >>> Principal Consultant
>>> >>> Evariste Systems LLC
>>> >>> Web: https://evaristesys.com
>>> >>> Tel: +1-706-510-6800
>>> >>>
>>> >>> _______________________________________________
>>> >>> VoiceOps mailing list
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>>> >> _______________________________________________
>>> >> VoiceOps mailing list
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>>> 
>>> --
>>> Alex Balashov
>>> Principal Consultant
>>> Evariste Systems LLC
>>> Web: https://evaristesys.com
>>> Tel: +1-706-510-6800
>>> 
>>> _______________________________________________
>>> VoiceOps mailing list
>>> VoiceOps at voiceops.org
>>> https://puck.nether.net/mailman/listinfo/voiceops
>> _______________________________________________
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-- 
Alex Balashov
Principal Consultant
Evariste Systems LLC
Web: https://evaristesys.com
Tel: +1-706-510-6800

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