[cisco-voip] installing PCA on Cisco Unity 5.0

[Pat Hayes]

PCA gets installed as part of Unity, so there isn't a separate install
procedure for it. That said, there are procedures for reloading some of the
PCA components (tomcat, etc) in the troubleshooting doc, not sure if that's
what you're after:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/troubleshooting/guide/ex/5xcutsg170e.html

what is the exact feature you are trying to use/test, and what happens when
you do it?

On Thu, Aug 28, 2008 at 3:55 PM, O'Donovan, Kevin (ITD) <
Kevin.O'Donovan at state.ma.us <Kevin.O%27Donovan at state.ma.us>> wrote:

>  Hello folks,
> I have to update a Unity 5.0 server for an accessibility lab that was set
> up by our Cisco vendor. An different vendor could not fully test their
> accessibility with Cisco because they said PCA was not installed.
> the Cisco vendor came back to install PCA and add the ENX language but they
> only installed 1 out of 4 options for the PCA. Also, the ENX language was
> added and is available to subscribers.
> The accessibility vendor came back and said he could not test TTY because
> although PCA was installed it was not complete and he could not continue.
> At this time I have been tasked with making sure the lab is set up so
> vendors can fully test TTY.
> I have been given the login usernames and passwords for all logins but I
> don't have any disks. I know I need the disks to add PCA and the ENX
> language since it's basically a new install. Will I also need disks to add
> the remaining PCA functionality? Is there a licensing issue with a total PCA
> install?
>
> I want to know what I need to accomplish my task. Here is some additional
> info.
> CUCM 6.1 and Unity 5.0 are working together properly. Calls are coming and
> going and vmail is working.
> The Cisco setup is voice mail only - no unified messaging.
>
> Let me know if you need any more information.
> Thanks for your help in advance.
>
> Kevin
>
>
>
>
>
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>
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