[cisco-voip] CallManager 5.1 and Cisco Voice Portal 4.X (ICM)

[Jason Aarons (US)]

CallManager 5.1 and Cisco Voice Portal 4.1 (ICM)

 

There is some question if I need my Trunks to CVP to have the check box
Use Media Termination Point.

 

In question is a 7960 phone (ICM Agent using CAD) does a transfer to
another 800-number out a CallManager PRI Gateway is a MTP required.  I
don't think a MTP is required but I'm not sure.

 

Usually when something has a bug then MTP usage sometimes fixes it.
Maybe I'm hitting a CVP or CallManager bug.  Use MTP is currently
checked in CallManager but get out of resources when call volume
increases and I can't transfer using CAD.

 

 




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