On Thu, Feb 01, 2001 at 01:29:39PM -0800, Greg Ketell wrote:
> At 04:10 PM 2/1/2001 -0500, Jared Mauch wrote:
>
> > How nice,
>
> If you had a Ferrari and you added aftermarket software onto the main
> computer and it stopped running where would you go for support?
The problem is that you don't have less or something
similar built into the OS. We've brought this up and the lack
of tcsh w/ our account team numerous times. Verio spends a fair
amount of money with Juniper. Simple things like
pagination and cursor keys in the shell are good.
Talk to dogu
> These are Routers, not PCs. Treat them just as you would the "other
> companies" routers (where you can't load anything) and all will work Really
Hmm.
I have other vendors routers that I can load stuff on.
> Well. Load weird stuff and they may stop routing. We can't be
> sure. Therefore, we have to say "if it isn't juniper software, remove it".
>
> In all honesty, our tech support guys are more forgiving than I am so would
> probably help you remove the non-juniper code. (;->)
Yes, our current support from Juniper has been excellent.
We are hoping that it continues to be like this in the future.
- Jared
-- Jared Mauch | pgp key available via finger from jared@puck.nether.net clue++; | http://puck.nether.net/~jared/ My statements are only mine. END OF LINE | Manager of IP networks built within my own home
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