[cisco-voip] cant dial out from ip phone
Lelio Fulgenzi
lelio at uoguelph.ca
Wed Oct 20 09:59:18 EDT 2004
This certainly sounds serious. The best would be to start looking at the trace files, I know it might take a few minutes but that is your best bet. The trace will show you the results of the dialed numbers and whether or not the calling search spaces are still valid.
A call to the TAC might be in order as well.
----- Original Message -----
From: Chad Whitten
To: cisco-voip at puck.nether.net
Sent: Wednesday, October 20, 2004 9:54 AM
Subject: Re: [cisco-voip] cant dial out from ip phone
apparently this is worse than i had feared, turns out, once a phone reboots,
it cant dial out, no matter what partition its in.
On Wednesday 20 October 2004 08:45, Chad Whitten wrote:
> i came in this morning and found that all phones in one partition could not
> place outbound calls (to the pstn and to other ip phones within the same
> partition or other partitions). I get a fast busy as soon as I hit any
> key.
>
> I moved my phone to this partition in question and observed the same
> behavior. then, I tried moving my phone back to its normal partition and I
> still could not place outbound calls, but other phones in that partition
> could. I then just replaced the phone with another (7940) and still had
> the same problem.
>
> Inbound calls work fine (both from the pstn and from an ip phone), the
> phone is registered with the callmanager.
>
> I tried just deleting the phone and readding it. changing the line number,
> etc. nothing works.
--
Chad Whitten
Network Administrator
neXband Communications
cwhitten at nexband.com
601-944-4801 Phone
601-944-4803 Fax
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