[cisco-voip] Unable to delete Device Pool

[Candace Holman]

Also, look at your BAT tool Configure - Phone 
Templates and see if the Device Pool exists there.

Candace

At 12:14 PM 6/21/2005, VoIP Forum wrote:
>That has been tried and we even rebooted the servers.
>We may just open a TAC case

>
>
>----------
>From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca]
>Sent: Tuesday, June 21, 2005 12:13 PM
>To: VoIP Forum
>Subject: Re: [cisco-voip] Unable to delete Device Pool
>
>i can't read them, but i trust you.
>
>the only thing that i can think of perhaps is 
>that the phones are keeping their devicepool 
>information somehow. can you reset the phones?
>
>----- Original Message -----
>From: <mailto:voipforum at apptis.com>VoIP Forum
>To: <mailto:lelio at uoguelph.ca>Lelio Fulgenzi ; 
><mailto:cisco-voip at puck.nether.net>cisco-voip at puck.nether.net
>Sent: Tuesday, June 21, 2005 12:07 PM
>Subject: RE: [cisco-voip] Unable to delete Device Pool
>
>These have all been changed.
>Attached are some screen shots.
>
>
>
>
>
>----------
>From: 
><mailto:cisco-voip-bounces at puck.nether.net>cisco-voip-bounces at puck.nether.net 
>[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
>Sent: Tuesday, June 21, 2005 8:42 AM
>To: <mailto:cisco-voip at puck.nether.net>cisco-voip at puck.nether.net
>Subject: Re: [cisco-voip] Unable to delete Device Pool
>
>If in the device defaults config page you have 
>that device pool listed for any of the devices, 
>you will have to change it to something else 
>before you delete it. You can click on the 
>dependancy record to bring you right to the 
>screen (or one hop away) on which you have to make the changes.
>----- Original Message -----
>From: <mailto:voipforum at apptis.com>VoIP Forum
>To: <mailto:vincent at dekeyzer.net>Vincent De 
>Keyzer ; <mailto:cisco-voip at puck.nether.net>cisco-voip at puck.nether.net
>Sent: Tuesday, June 21, 2005 8:38 AM
>Subject: RE: [cisco-voip] Unable to delete Device Pool
>
>It shows 7 Records are using Device Pool: 
>APPTIS-14155DP of record type ‘device defaults’ 
>but as I mentioned below, it is in use by 0 members.
>
>
>----------
>From: Vincent De Keyzer [mailto:vincent at dekeyzer.net]
>Sent: Tuesday, June 21, 2005 3:25 AM
>To: VoIP Forum; <mailto:cisco-voip at puck.nether.net>cisco-voip at puck.nether.net
>Subject: RE: [cisco-voip] Unable to delete Device Pool
>
>What do the « Dependency Records » say about this DP ?
>
>Vincent
>
>
>
>----------
>From: cisco-voip-bounces at puck.nether.net 
>[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of VoIP Forum
>Sent: mardi 21 juin 2005 5:51
>To: cisco-voip at puck.nether.net
>Subject: [cisco-voip] Unable to delete Device Pool
>
>This is CCM 4.1(3)
>
>I have removed all devices from a device pool, 
>but when I attempt to delete it, a popup states 
>that it is in use by the device defaults. The 
>Device Pool I want to delete is called 
>APPTIS-14155DP. I checked the Device Defaults 
>and it is not in use. I have tried rebooting the 
>CCMs and looking through logs. I am not sure 
>what the issue is, but the DP in use for the 
>device defaults is APPTIS-14155-DEV_DP, and not APPTIS-14155DP.
>
>Has anyone seen anything similar?
>
>Thanks,
>
>
>Error received when deleting the APPTIS-14155DP Device Pool.
>[]
>
>
>----------
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