[cisco-voip] Music on hold problem.

[Jose Mujica]

On the service parameters there is an option for the default music on hold options. Check that or you can add a .wav file with silence and apply that to those offices only.

-JJ

On Thu, 6 Oct 2005 17:20:52 +0100, James Dust wrote
> We are running Call manager 4.1(3)sr1 and are having some issues with Music on hold at two sites.
>  
> We have a Media Resource group which is being used by our main site and all of branch offices, two offices have come back to us and have said they no longer wish to have the 'Music on Hold' facility and would prefer no hold music at all.
>  
> I have removed the Media resource group from the gateway and have removed the media resource group list and user/network hold audio sources from the phones (7970's), but after resetting everything I am still getting the hold music.
>  
> Can anyone shed any light on why this is happening?
>  
> Regards.
>  
> James Dust
> Network & Communications
> Charles Stanley & Co.
> 25 Luke Street, London EC2A 4AR
> Tel: 020-7953 2314 - Fax: 020-7150 9314
> www.charles-stanley.co.uk
>  
> 
>

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