[cisco-voip] How to forward calls from an IP phone to a set of VM boxes..

[Tim Reimers]

Hi everyone--

I'm trying to set up a scenario where users call a given extension-
Based on how the forwards are set up in /ccmuser people would get sent
to a different VM box (eg, hear a different OGM)

The idea is that we're a school district-- the school hotline is 6188.
I have configured 4186,4187,4188 as the three VM boxes with greetings of
"school is open", "school is on an 2 hour delay", "school is closed"
That way, the non-techie guy who makes the call at 4am can just log into
the CCMUSER page for that 6188 phone, and change it's forwarded-to
extension.

Working:
I've set up each one with a 'fake' phone- with the three checkboxes for
forwarding/transfer all checked for 'voicemail'
I can call any of the three Vmboxes (fake phone) from a regular IP phone
on the system.


Not working:
I do the 'forward option' on the CCMUser page for extension 6188 -- I
set it to, say, 4186 "school is open"
Checking in the CCMAdmin pages for that phone-- the 4186 shows up in the
first of the three text boxes- 'forward all"

Calling 6188---
_EVERY_ single time, I get nothing but the VM box belonging to 6188 --

If I "forward all" on 6188 to a "real" IP phone, it works fine--- it
goes to that phone, and to it's VM...

What apparently doesn't work is to have an 'unregistered' phone ( a fake
7910 that never existed) set up, forwarded to VM
That doesn't 'react' in the right way---

I tried the same thing with a CTI route point - called '4186'  --
That should have sent the call to the correct Vmbox for 4186, shouldn't
it???

anyone follow what I'm doing here? can you see what's not happening and
why?

thanks, Tim

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