[cisco-voip] crs recording are pretty bad

[Erick Bergquist]

What codec are you using and what is the codec sampling rate set to (CCM, on the gateway, etc). CRS likes 20ms and I have seen garbled recordings when sampling rate was set to something other then 20ms. 

Also check to make sure all interfaces end-to-end that the voice stream passes through have no errors.

----- Original Message ----
From: James Grace <jgrace at digitelusa.net>
To: cisco-voip at puck.nether.net
Sent: Monday, May 8, 2006 5:27:23 PM
Subject: [cisco-voip] crs recording are pretty bad

        <!--  _filtered {font-family:"Baskerville Old Face"; panose-1:2 2 6 2 8 5 5 2 3 3;} /* Style Definitions */  p.MsoNormal, li.MsoNormal, div.MsoNormal 	{margin:0in; margin-bottom:.0001pt; font-size:12.0pt; font-family:"Times New Roman";} a:link, span.MsoHyperlink 	{color:blue; text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed 	{color:purple; text-decoration:underline;} span.EmailStyle17 	{ font-family:Arial; color:windowtext;}  _filtered { margin:1.0in 1.25in 1.0in 1.25in;} div.Section1 	{} -->     Is there anything I can do to clear up the crs recording for my cad agents..  in the lab this worked just fine,  but we only test with 2 phones.   I confg the span port with the vlan im spanning aswell as without.   The recording are all garble.  I have separate vlans for native, data and voice on the switch.  Monitor works great.   
     
   James D. Grace 
   CCNP CCNA MCSE MCDBA
   Sr. System Engineer / Professional Svc.
   Digitel Corporation
     
   
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