[cisco-voip] IPCC IP Phone Agents

[Johnny Crothers (c)]

Hi All,
 
The customer we have implemented IPCC for is complaining that they used
to have an "arrow" next to one of their lines to indicate that there was
a call waiting for them, and they are asking me to provide them with a
visal aid to show them there is a call in queue without using the
"state" softkey of the IPCC Phone Agent service. (Some people dont like
change as we all know!)
 
Has anyone ever used a 3rd party that has provided something similair to
this?
 
Cheers,
 
Johnny


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