[cisco-voip] Extended Services in CCM 5 or 6(autoattendant)

zohaib shabir zohaibshabir at gmail.com
Thu Dec 13 10:49:08 EST 2007


Thanks for the information,
is it possible for me to provide a very basic autoattendant in CCM 5 or 6 by
any other means, can i use the B-ACD of Call Manager Express with CCM 5 or
6, or there may be some small autoattendant built right into CCM 5 or 6 box

On Dec 13, 2007 8:17 PM, Matthew Saskin <matt at saskin.net> wrote:

> The "Extended Services" (CRA Engine) doesn't exist under CM5/CM6.  If
> you need the IVR functionality you need to install the included 5 port
> ipccx license on another (windows based) server.
>
> -matt
>
> zohaib shabir wrote:
> > Yes I know that in CCM 5 or 6 i have to buy another server and a license
> > to deploy IPCC on it.i.e why i am concerned that whether CCM 5 or 6 have
> > the extended Services like Windows Version for IVR
> >
> > On Dec 13, 2007 8:07 PM, Matthew Saskin <matt at saskin.net
> > <mailto:matt at saskin.net>> wrote:
> >
> >     5 seat IPCC express installed off-box.
> >
> >     zohaib shabir wrote:
> >      > Dear All,
> >      > Are Cisco Entended Services Present in Call Manager 5 or 6 like
> >     we have
> >      > in windows Version,or we have to use 5 seat IPCC express version
> >     for IVR
> >      > or autoattendant Purposes
> >      >
> >      > --
> >      > Regards,
> >      > Zohaib Shabir
> >      > Network Engineer(Voice)
> >      > DWP Group, TECH Division Karachi
> >      > Ph:+92-302-8232689
> >      >
> >      >
> >      >
> >
> ------------------------------------------------------------------------
> >      >
> >      > _______________________________________________
> >      > cisco-voip mailing list
> >      > cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
> >      > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
> >
> >
> > --
> > Regards,
> > Zohaib Shabir
> > Network Engineer(Voice)
> > DWP Group, TECH Division Karachi
> > Ph:+92-302-8232689
>
>


-- 
Regards,
Zohaib Shabir
Network Engineer(Voice)
DWP Group, TECH Division Karachi
Ph:+92-302-8232689
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20071213/a6834fe8/attachment.html 


More information about the cisco-voip mailing list