[cisco-voip] CCM 5.0 vs. DL360

[Jonathan Charles]

I had the same problem with a DL380 with dual 2.4Ghz processors and 2
72GBs...

I would need to remove a processor to install CCM5...

Or add two more 72GB HDs...

It doesn't make any sense...



Jonathan

On 1/29/07, Ryan Ratliff <rratliff at cisco.com> wrote:
>
> You should not have to mess with the HWTABLE.data file at all.  Cisco
> works with IBM and HP to test very specific builds and those are the
> machines we support.  If you have ordered a server using the part
> numbers at http://www.cisco.com/en/US/products/hw/voiceapp/ps378/
> prod_brochure09186a0080107d79.html (that says it is supported for
> 5.0) and it will not install then you should contact TAC.  I know
> there was an issue with IBM recently where they changed a machine
> type in hardware that caused some servers to be rejected even though
> they should have been supported (probably the issue you ran into).  I
> know of no such issue with HP servers.
>
> I find it interesting that table 23 in the link above does not even
> list a DL380 3.0GHz dual processor yet higher up in the page it
> clearly lists several DL380-G3 servers that are supported.   Note you
> do not see a DL380-G4 with a 3.0GHz processor anywhere on that page.
>
> Going forward you will indeed see the same strict hardware
> requirements enforced.   We put the links out there so that customers
> don't get in the situation that you describe.
>
> -Ryan
>
> On Jan 29, 2007, at 8:24 AM, Andre Beck wrote:
>
> Trying to install 5.0 on a DL380, I'm getting the unsupported plattform
> blurb. Quite surprisingly, as the machine is well in the specs, but not
> completely unexpected, as I've already had to patch HWTABLE.data for a
> supposedly supported IBM x346 which happened to have the wrong letters
> in the PROM platform name.
>
> > From HWTABLE.data:
>
> VENDOR, #CPU, CLOCK, MEM ,Hard_Disk,,Product_Name,  ==    ,HWTYPE
> ------  ----  -----  ---  ---------  ------------          ------
> [...]
> HP,       2,  3400, 4096 ,4x72 SCSI,,ProLiant DL380 G4,   ,7845H,
> HP,       2,  3066, 4096 ,4x72 SCSI,,ProLiant DL380 G3,   ,7845H,
> HP,       2,  2400, 4096 ,4x72 SCSI,,ProLiant DL380 G3,   ,7845H,
> HP,       1,  3400, 2048 ,2x72 SCSI,,ProLiant DL380 G4,   ,7835H,
> HP,       1,  3066, 2048 ,2x72 SCSI,,ProLiant DL380 G3,   ,7835H,
> HP,       1,  2400, 2048 ,2x72 SCSI,,ProLiant DL380 G3,   ,7835H,
> [...]
>
> Argh. So you can install on a G3 with 3GHz CPU, or on a G4 with 3.4GHz
> CPU, but not on a G4 with 3GHz CPU, despite every spec is completely
> fulfilled? How silly is that?
>
> I can patch HWTABLE.data and rebuild the DVD no problem, but what scares
> me is that future installers will be signed (that means no way to tinker
> with the incomplete hardware database) and this madness might happen in
> the middle of an upgrade with TAC just telling me that it's my problem
> because a chassis with an airbrushed pink front is of course not in the
> scope of supported models. Does anyone know if this hardware check is
> about to be repeated when adding updates to an existing installation or
> if Cisco is extending the hardware database at least so it matches any
> OEM model that is sufficiently in spec?
>
> TIA,
> Andre.
> --
>                    The _S_anta _C_laus _O_peration
>    or "how to turn a complete illusion into a neverending money source"
>
> -> Andre Beck    +++ ABP-RIPE +++    IBH Prof. Dr. Horn GmbH, Dresden <-
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