[cisco-voip] Other Call Center Alternatives

[Kris Seraphine]

Arc solutions has a product called call connect but I have no idea how it
compares to IPCC enterprise feature-wise.

http://www.arcsolutions.com/NorthAmerica/ProductCallConnect.htm



On 3/1/07, CarlosOrtiz at bayviewfinancial.com <
CarlosOrtiz at bayviewfinancial.com> wrote:
>
>
> Is anyone using another Call Center product out there that integrates well
> with Call Mgr 4.1.3?  We have reached the limits on our IPCC Express
> server for users and supervisors and would like to investigate alternatives.
>   IPCC Enterprise represents a large increase in price so I would prefer not
> to go tthat route.   We would like a product that offers redundancy and good
> reporting functionality (including custom reports).  Another IPCC Express
> box is an option but I'd like some other ideas.
>
> Thanks,
>
> Carlos
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>


-- 
kris seraphine
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20070301/f6435906/attachment.html