[cisco-voip] Quick Link for Cisco Helpdesk Software Documentation?

[Ed Leatherman]

Steve,

Do you mean user accounts for IPCC Express agents? And what kind of
functions do you want your helpdesk supervisor to have access to?

Ed

On 3/13/07, Miller, Steve <MillerS at dicksteinshapiro.com> wrote:
>
>  Doe anyone have a good link to agent creation in the Call Manager and the
> ability also to provide limited function for a helpdesk supervisor through a
> GUI interface of some kind?  Thank you!
>
>
> Steve Miller
> Telecom Engineer
> Dickstein Shapiro LLP
> 1825 Eye Street NW | Washington, DC 20006
> Tel (202) 420-3370 Fax (202)-330-5607
> millers at dicksteinshapiro.com
>
-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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