[cisco-voip] Quick Question About 911 Policy - Please Respond- Quick Response

[Vince Loschiavo]

For some of my remote offices, this is a real problem.  (I have no idea
how ppl can misdial 911...but they do anyway.)

1) I've removed it for some offices....but not all.
2) Put stickers on the phones that say "to get emergency services you
must dial (9) 911.    (Our local Cisco office uses this technique as
well.).
3) Have a Unity call handler for 911 that asks "...do you really want to
dial 911" Press 1 for yes, 2 for no."  1 then forwards them to 911.


-V




On Fri, 2007-03-30 at 08:17 -0500, Jonathan Charles wrote:

> Illinois law says that anyone visiting the site should be able to pick
> up a phone (without knowing the access code) and get emergency
> assistance...
> 
> To be honest, creating both patterns is  just a good idea... (do you
> want to be responsible because you didn't?) 
> 
> However, I would recommend changing your access code to 7 or 8 to
> ensure you don't get a lot of misdialed 911 calls...
> 
> 
> Jonathan
> 
> 
> On 3/29/07, Miller, Steve <MillerS at dicksteinshapiro.com> wrote:
> 
>         We currently program our Call Manager to dial 911 as well as
>         (9) 911.  Is there anything legal that forces us to do so?
>         We've had 100 false 911 calls over the past 3 months and I
>         would like to restrict 911 and force everyone to call (9) 911
>         using the access code as they would for any other outside
>         number.  Opinions?  Legal facts?  Please let me know!
>          
>         
>         Steve Miller
>         Telecom Engineer
>         Dickstein Shapiro LLP
>         1825 Eye Street NW | Washington, DC 20006
>         Tel (202) 420-3370 Fax (202)-330-5607
>         millers at dicksteinshapiro.com 
>         
>         
>         --------------------------------------------------------
>         This e-mail message and any attached files are confidential and are intended solely for the use of the addressee(s) named above. This communication may contain material protected by attorney-client, work product, or other privileges. If you are not the intended recipient or person responsible for delivering this confidential communication to the intended recipient, you have received this communication in error, and any review, use, dissemination, forwarding, printing, copying, or other distribution of this e-mail message and any attached files is strictly prohibited. Dickstein Shapiro reserves the right to monitor any communication that is created, received, or sent on its network.  If you have received this confidential communication in error, please notify the sender immediately by reply e-mail message and permanently delete the original message. 
>         
>         
>         To reply to our email administrator directly, send an email to postmaster at dicksteinshapiro.com
>         
>         
>         Dickstein Shapiro LLP
>         http://www.DicksteinShapiro.com
>         ==============================================================================
>         
>         
>         
>         
>         _______________________________________________
>         cisco-voip mailing list
>         cisco-voip at puck.nether.net
>         https://puck.nether.net/mailman/listinfo/cisco-voip
>         
> 
> 
> 
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip

____________________________________________________________
Vincent Loschiavo
Senior Consultant
Datacorp
18503 Pines Blvd, Suite 212, Pembroke Pines, FL, 33029
"Cisco Advanced Unified Communications Partner"
Cell Phone:        786-282-1164
Office Phone:    305-594-6933
____________________________________________________________
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20070330/b0c6b31a/attachment-0001.html