[cisco-voip] Phones in a different device pools can't transfer to an extension setup as a IPCC pilot point

[Duane Priebe]

I have an issue where phones that are in different device pools (except
one) are unable to dial an extension setup to be a pilot point for a
IPCC contact center queue.  They just get a pause then a busy.  Can
anyone point me in the right direction as to what I'm missing?  Thanks!

Duane
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