[cisco-voip] Local and Corporate Directory
António Fragoso
Antonio.Fragoso at bancobai.cv
Tue Dec 30 12:01:31 EST 2008
Hi Team
I am not able to see the Local and Corporate Directory on the IPPhone 7911 and 7970
But I can see it on the IP Comunicator
How Can I solve this issue
I Have CallManager ver 6
Antonio Fragoso
BAI Cabo Verde, S.A.
Departamento de Infraestrutura e Comunicaçao
Edifício Santa Maria, 1º Andar
Chã de Areia - Praia, Cx. Postal - 459
Santiago, Cabo Verde
Tel.: +238 260 1224/26
Fax: +238 262 2810
antonio.fragoso at bancobai.cv
www.bancobai.cv
-----Mensagem original-----
De: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] Em nome de cisco-voip-request at puck.nether.net
Enviada: terça-feira, 30 de Dezembro de 2008 15:45
Para: cisco-voip at puck.nether.net
Assunto: cisco-voip Digest, Vol 62, Issue 226
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Today's Topics:
1. Re: Can't see Presence status with CUPS7 (Brian)
2. Re: Can't see Presence status with CUPS7 (Ryan Ratliff)
3. Re: Can't see Presence status with CUPS7 (Bill Talley)
4. Re: Can't see Presence status with CUPS7 (Justin Steinberg)
----------------------------------------------------------------------
Message: 1
Date: Tue, 30 Dec 2008 10:30:21 -0600
From: Brian <bms314 at gmail.com>
Subject: Re: [cisco-voip] Can't see Presence status with CUPS7
To: "Ryan Ratliff" <rratliff at cisco.com>
Cc: cisco-voip at puck.nether.net
Message-ID:
<7aaaf7f0812300830y5e93061bu8377ca983361f6e2 at mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
Yes, the Presence Viewer shows the status as Available and green for each of
the clients that are currently active.
Thanks,
Brian
On Tue, Dec 30, 2008 at 10:27 AM, Ryan Ratliff <rratliff at cisco.com> wrote:
> On the CUPS server does the presence viewer show the correct status?
>
> -Ryan
>
> On Dec 30, 2008, at 11:22 AM, Brian wrote:
>
> I'm trying to build a CUPS7 server with CUCM7 and CUPC7. At this point,
> everything is working except I cannot see the status of my contacts. I can
> see my own local status on each client and it is set to Available. Under
> Show Server Health, everything is Green. On the CUPS System Dashboard and
> Troubleshooter, everything is also green and happy. If I search for a
> contact, I can right click on the user and send IM back and forth without
> problem even though their status says Offline.
>
> Has anyone run into this before and can give me some pointers? I've gone
> through the CUPS troubleshooting guide and everything seems correct. I've
> checked all the CSS's and they are all set. I have primary extension
> populated for each user and they are associated to the DN's. From RTMT on
> the CUPS server, the only error I see is that the Cisco AMC Service is
> seemingly down. Serviceability says it is up so I'm not sure if I need to
> be concerned with that or not. I'm about ready to just rebuild the server
> from scratch, but am hoping someone else has seen this before.
>
> TIA,
> Brian
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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Message: 2
Date: Tue, 30 Dec 2008 11:37:23 -0500
From: Ryan Ratliff <rratliff at cisco.com>
Subject: Re: [cisco-voip] Can't see Presence status with CUPS7
To: Brian <bms314 at gmail.com>
Cc: cisco-voip at puck.nether.net
Message-ID: <7049CB6B-29C7-415D-B0D2-CA5EC0868DD6 at cisco.com>
Content-Type: text/plain; charset="us-ascii"; Format="flowed";
DelSp="yes"
Any firewalls between your PC and the CUPS server?
You should see SIP messages from CUPS to your client indicating the
status of each contact.
In the CUPS Server Health for Presence you will see the
Presence.MostRecentListenPort. This is what the server should be
using to send you the SIP Notify messages with presence info.
-Ryan
On Dec 30, 2008, at 11:30 AM, Brian wrote:
Yes, the Presence Viewer shows the status as Available and green for
each of the clients that are currently active.
Thanks,
Brian
On Tue, Dec 30, 2008 at 10:27 AM, Ryan Ratliff <rratliff at cisco.com>
wrote:
On the CUPS server does the presence viewer show the correct status?
-Ryan
On Dec 30, 2008, at 11:22 AM, Brian wrote:
I'm trying to build a CUPS7 server with CUCM7 and CUPC7. At this
point, everything is working except I cannot see the status of my
contacts. I can see my own local status on each client and it is set
to Available. Under Show Server Health, everything is Green. On the
CUPS System Dashboard and Troubleshooter, everything is also green
and happy. If I search for a contact, I can right click on the user
and send IM back and forth without problem even though their status
says Offline.
Has anyone run into this before and can give me some pointers? I've
gone through the CUPS troubleshooting guide and everything seems
correct. I've checked all the CSS's and they are all set. I have
primary extension populated for each user and they are associated to
the DN's. From RTMT on the CUPS server, the only error I see is that
the Cisco AMC Service is seemingly down. Serviceability says it is
up so I'm not sure if I need to be concerned with that or not. I'm
about ready to just rebuild the server from scratch, but am hoping
someone else has seen this before.
TIA,
Brian
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Message: 3
Date: Tue, 30 Dec 2008 10:43:24 -0600
From: Bill Talley <billt at aos5.com>
Subject: Re: [cisco-voip] Can't see Presence status with CUPS7
To: Brian <bms314 at gmail.com>, "cisco-voip at puck.nether.net"
<cisco-voip at puck.nether.net>
Message-ID:
<9829749C414A3C4B8140DAB769787C690790A1EF3D at KSAOS5MAILBOX01.aos5.com>
Content-Type: text/plain; charset="iso-8859-1"
Do you have the users associated to their DN at the bottom of the directory number page?
Also, have you restarted the cups and sip services on CUPS after creating the integration between cupc and cucm? That usually resolves the issue for me.
Sent from a mobile device with very tiny touchsceen input keys. Please excuse my typos.
________________________________
From: Brian <bms314 at gmail.com>
Sent: Tuesday, December 30, 2008 10:23 AM
To: cisco-voip at puck.nether.net <cisco-voip at puck.nether.net>
Subject: [cisco-voip] Can't see Presence status with CUPS7
I'm trying to build a CUPS7 server with CUCM7 and CUPC7. At this point, everything is working except I cannot see the status of my contacts. I can see my own local status on each client and it is set to Available. Under Show Server Health, everything is Green. On the CUPS System Dashboard and Troubleshooter, everything is also green and happy. If I search for a contact, I can right click on the user and send IM back and forth without problem even though their status says Offline.
Has anyone run into this before and can give me some pointers? I've gone through the CUPS troubleshooting guide and everything seems correct. I've checked all the CSS's and they are all set. I have primary extension populated for each user and they are associated to the DN's. From RTMT on the CUPS server, the only error I see is that the Cisco AMC Service is seemingly down. Serviceability says it is up so I'm not sure if I need to be concerned with that or not. I'm about ready to just rebuild the server from scratch, but am hoping someone else has seen this before.
TIA,
Brian
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Message: 4
Date: Tue, 30 Dec 2008 11:44:23 -0500
From: "Justin Steinberg" <jsteinberg at gmail.com>
Subject: Re: [cisco-voip] Can't see Presence status with CUPS7
To: "Ryan Ratliff" <rratliff at cisco.com>
Cc: cisco-voip at puck.nether.net
Message-ID:
<f1b65f880812300844g672b9659hebcbc19759173d64 at mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
i've also seen this problem when two NICs are active (for example, wired and
wireless both have IPs)
On Tue, Dec 30, 2008 at 11:37 AM, Ryan Ratliff <rratliff at cisco.com> wrote:
> Any firewalls between your PC and the CUPS server?
> You should see SIP messages from CUPS to your client indicating the status
> of each contact.
> In the CUPS Server Health for Presence you will see the
> Presence.MostRecentListenPort. This is what the server should be using to
> send you the SIP Notify messages with presence info.
>
> -Ryan
>
> On Dec 30, 2008, at 11:30 AM, Brian wrote:
>
> Yes, the Presence Viewer shows the status as Available and green for each
> of the clients that are currently active.
>
> Thanks,
> Brian
>
>
> On Tue, Dec 30, 2008 at 10:27 AM, Ryan Ratliff <rratliff at cisco.com> wrote:
>
>> On the CUPS server does the presence viewer show the correct status?
>> -Ryan
>>
>> On Dec 30, 2008, at 11:22 AM, Brian wrote:
>>
>> I'm trying to build a CUPS7 server with CUCM7 and CUPC7. At this point,
>> everything is working except I cannot see the status of my contacts. I can
>> see my own local status on each client and it is set to Available. Under
>> Show Server Health, everything is Green. On the CUPS System Dashboard and
>> Troubleshooter, everything is also green and happy. If I search for a
>> contact, I can right click on the user and send IM back and forth without
>> problem even though their status says Offline.
>>
>> Has anyone run into this before and can give me some pointers? I've gone
>> through the CUPS troubleshooting guide and everything seems correct. I've
>> checked all the CSS's and they are all set. I have primary extension
>> populated for each user and they are associated to the DN's. From RTMT on
>> the CUPS server, the only error I see is that the Cisco AMC Service is
>> seemingly down. Serviceability says it is up so I'm not sure if I need to
>> be concerned with that or not. I'm about ready to just rebuild the server
>> from scratch, but am hoping someone else has seen this before.
>>
>> TIA,
>> Brian
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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