[cisco-voip] Vista Compatibility

[Scott Voll]

just to echo Ed you will cause the chain reaction of upgrades.

but since Windows 2k is going end of support in April anyway..... time to
start looking at upgrading anyway.  Just upgraded to CM 6.1 and UCCx 5.0.
Vista support for all of it.

Scott

On Mon, Nov 17, 2008 at 8:55 AM, Ed Leatherman <ealeatherman at gmail.com>wrote:

> I think web/email integration is also available under CCX 5.0, you probably
> don't need to make the jump all the way to 7.0 if you don't need to. The
> capability to use them is a premium license feature though, so if you're not
> already using premium licenses that will be potentially a significant
> additional cost. In addition to the actual web/email integration
> server/software itself.
>
>   On Wed, Nov 12, 2008 at 10:30 AM, Micah Bennett <mbennett at als-xtn.com>wrote:
>
>>   Hello All.
>>
>> This has been discussed a few times in the past but I wanted to see if
>> there were any new updates.
>>
>> Here is our current setup:
>>
>> Call Manager 4.2(3) (Pub, Sub, Sub)
>>
>> Contact Center Express (IPCCX) 4.0(5)SR2ES2 (High Availability)
>>
>> Unity Vmail 4.2
>>
>> Right now all of our call center PCs are running Windows XP and IE7.
>>
>> Today we have Cisco Agent Desktop version 6.1(5) Build 6.1.4.5.
>>
>> I understand that this version is not compatible with Vista.
>>
>> To get a newer version of CAD to work with Vista, I have to go to a newer
>> version of IPCCX.
>>
>> To get to a newer version of IPCCX, I have to go to a newer version of
>> CCM.
>>
>> My call center would like to have some features such as Email and Web
>> Integration that it seems are only supported on the newest version of IPCCX7.0
>> .
>>
>> Are my statements and assumptions above correct?
>>
>> If we move our call center PCs to Vista that is going to start a whole
>> chain reaction of upgrade requirements for our entire CCM / IPCCX Cluster
>> ?
>>
>> Thanks
>>
>> *******Micah Bennett*
>>
>> Telecommunications Admin
>>
>> *****Automated License Systems*
>>
>>
>> _______________________________________________
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>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
>
> --
> Ed Leatherman
> Assistant Director, Voice Services
> West Virginia University
> Telecommunications and Network Operations
>
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> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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