[cisco-voip] Trouble shooting Unity recorded name

[Scott Voll]

They have re-recorded multiple times.  packet capture on phone side or
server side?  or both?

Thanks

Scott

On Thu, Nov 20, 2008 at 12:29 PM, Pat Hayes <pat-cv at wcyv.com> wrote:

> Do you hear these problems if you play back their recorded names via
> SA over your PC speakers? If so, they're going to need to re-record.
> Probably a network/gateway hicup during the initial recording. If you
> don't, but you still hear the problem when you call in, it is time to
> bust out the packet captures.
>
> On Thu, Nov 20, 2008 at 12:34 PM, Scott Voll <svoll.voip at gmail.com> wrote:
> > TUI..... I don't give PCA access. but nice try.
> >
> > Scott
> >
> > On Thu, Nov 20, 2008 at 9:26 AM, Ed Leatherman <ealeatherman at gmail.com>
> > wrote:
> >>
> >> Long shot but are they using the PCA webpage to record names? or through
> >> the TUI?
> >>
> >> On Thu, Nov 20, 2008 at 12:17 PM, Scott Voll <svoll.voip at gmail.com>
> wrote:
> >>>
> >>> I have a site that is saying that there recorded messages come up with
> >>> soft spots / cut outs / drop outs /  etc.
> >>>
> >>> This is the only problems they are claiming.  I'm using Unity 5.0 with
> >>> exchange 2k7 backend for UM.  Where do I start troubleshooting this?
> >>>
> >>> TSP is 8.3(1.0).  codec is G711 all the way through.
> >>>
> >>> Thanks
> >>>
> >>> Scott
> >>> _______________________________________________
> >>> cisco-voip mailing list
> >>> cisco-voip at puck.nether.net
> >>> https://puck.nether.net/mailman/listinfo/cisco-voip
> >>>
> >>
> >>
> >>
> >> --
> >> Ed Leatherman
> >> Assistant Director, Voice Services
> >> West Virginia University
> >> Telecommunications and Network Operations
> >
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
>
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