[cisco-voip] Ringer Issue after installation of service release and phone firmware

[Wes Sisk]

historically ringer issues have been due to phone unable to retrieve 
ringer files from TFTP server.  Browse to the web pages on your phones 
and make sure you are not getting TFTP errors.  From the phone UI browse 
the available ringers and attempt to play them.

/wes

Levi Stevens wrote:
>
> We were running CUCM 4.1(3)sr3b.  I upgraded it to 4.1(3)sr7.  We 
> currently are running 7961s and 7941s all over campus.  I also 
> upgraded the firmware on these phones from version 8.3.5 to 8.4.1 (the 
> most recent firmware release).  Since then, some users have complained 
> that no matter what the volume they set for the ringer, their phone 
> does not ring.  Are there any known issues concerning the most recent 
> service release of the CUCM 4.1(3) software or the firmware that would 
> affect how the ringtones/ringers work?
>
>  
>
> *Levi Stevens*
>
> */Network Communications Analyst/*
>
> Computer Services
>
> The Master's College
>
> 21726 Placerita Canyon Road
>
> Santa Clarita, California 91321
>
> p:  661.362.2876
>
> f:  661.362.2664
>
> e:  cstevens at masters.edu
>
>  
>
>  
>
> ------------------------------------------------------------------------
>
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