[cisco-voip] CUCM demo and UCCX

[Tanner Ezell]

Verify CTI Manager and AXP Web services are activated in UCM
Serviceability.
Make sure your AXL user has Standard AXL API access and CTI Enabled as roles.

On Sat, Aug 8, 2009 at 1:56 PM, Tired Banchini <
tired.banchini at googlemail.com> wrote:

> Hi Chaps,
>
> I am relatively new to CUCM and UCCX. I have CUCM 6.0 in Demo mode and I am
> trying to interface with UCCX 5.0.
>
> I am at CRS setup stage, I get to the phase where license is loaded and
> completed, settings are retrieved (services activated) i.e. System
> Components Activation completed.
>
> When I get to next page which is the unified CM configuration, I get a pop
> up saying "The selected AXL Service Providers cannot be accessed because the
> AXL Service cannot be enabled or the host server is not available".
>
> I have created the AXL user etc on the CUCM as per the preivous install
> step which seemed to work ok, so not sure how to troubleshoot from here..?
>
> I just wondered will CUCM in demo mode interface with UCCX or do I need
> extra license?
>
> Any advice greated appreciated.
>
> -tb
>
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