[cisco-voip] Unity Transfer Out of VM Fails

[Matthew Loraditch]

Transcoding maybe? That would be my first guess as you are saying it's only remote sites. Have you looked in port monitor to see what happens?


Matthew Loraditch
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From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jeff Ruttman
Sent: Wednesday, December 02, 2009 8:58 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Unity Transfer Out of VM Fails

Greetings,

I have a call handler setup in Unity tied to "0" where a caller listening to a VM greeting can press "0" and get to our operator.  It works fine at our main site and works fine everywhere else too if the call is internal.  Inbound calls from the outside fail.  After pressing "0" Unity says "Wait while I transfer your call" and then after some seconds, the call is dropped or at some sites I get a fast busy.

Any ideas?

Thanks
jeff

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