[cisco-voip] Upgrade from CUCM 4.2.3 to 6.1.3

[Wes Sisk]

Great.  Thanks for the patience and the followup Mayte.

On Friday, February 27, 2009 11:00:31 AM, Mayte Cantillo <mayte at fiu.edu> 
wrote:
>
> You got it!
>
> I was not able to start the service so, I changed the IP address back 
> to the original one.  Then services were able to start and I can log 
> in now.  I added the licenses and afterwards, did the IP/hostname 
> change. 
>
>  
>
> All is well now.
>
>  
>
> Thanks so much!!
>
>  
>
>  
>
> *From:* Wes Sisk [mailto:wsisk at cisco.com]
> *Sent:* Thursday, February 26, 2009 7:53 PM
> *To:* Mayte Cantillo
> *Cc:* Scott Voll; cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Upgrade from CUCM 4.2.3 to 6.1.3
>
>  
>
> In CM6.1.2 similar error was caused by username or password 
> incorrect.  looks liek that has been fixed in 6.1.3.
>
> attempting to change hostname during upgrade, while technically 
> supported, rarely goes well.  I suspect your database is not strated.  
> login to the CLI and check "utils service list".  Is database running?
>
> I suspect something akin to CSCsq25838.
>
> /wes
>
> On Thursday, February 26, 2009 4:21:46 PM, Mayte Cantillo 
> <mayte at fiu.edu> <mailto:mayte at fiu.edu> wrote:
>
> I can not add the licenses because I do not have access to the CUCM 
> Admin page...
>
>  
>
>  
>
> *From:* Scott Voll [mailto:svoll.voip at gmail.com]
> *Sent:* Thursday, February 26, 2009 3:31 PM
> *To:* Mayte Cantillo
> *Cc:* cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] Upgrade from CUCM 4.2.3 to 6.1.3
>
>  
>
> Sounds like a Licensing issue.  do you have correct licensing?
>
>  
>
> Scott
>
> On Thu, Feb 26, 2009 at 12:02 PM, Mayte Cantillo <mayte at fiu.edu 
> <mailto:mayte at fiu.edu>> wrote:
>
> Nope, we are not AD integrated.  I am logging in with the 
> CCMAdministrator username/pwd.  DBL is up, but CTIManager and CUCM are 
> not.  I can not start them from CLI either.
>
>  
>
>  
>
> *From:* Scott Voll [mailto:svoll.voip at gmail.com 
> <mailto:svoll.voip at gmail.com>]
> *Sent:* Tuesday, February 17, 2009 12:31 PM
> *To:* Mayte Cantillo
> *Cc:* cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] Upgrade from CUCM 4.2.3 to 6.1.3
>
>  
>
> are you AD integrated?
>
>  
>
> did you setup the LDAP stuff when you got the box working?  if not, 
> then your user accoount is probably deleted.
>
>  
>
> are all the services up and runing?
>
>  
>
> Scott
>
> On Tue, Feb 17, 2009 at 6:30 AM, Mayte Cantillo <mayte at fiu.edu 
> <mailto:mayte at fiu.edu>> wrote:
>
> We just finished setting up a box on CUCM 6.1.3, and we used a DMA 
> file to import the database from CUCM 4.2.3  The only change we did 
> when importing the DMA file was to change the original hostname.  We 
> are not using DNS in our environment. 
>
> On Friday, I was able to log in to the CM admin page fine.  Yesterday 
> I went to upload the license file, and I could not log in anymore.  
> When I try to log in to the CM admin page, I keep getting a "Database 
> connection error".  I have this box set up currently in a test 
> environment. 
>
> Any light anyone might be able to shed will be appreciated... Not 
> looking forward to re-do this box but, needs to be finished Wednesday.  L
>
> Thanks!
>
> -          Mayte.
>
>
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